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The LV= claims process

Find out what to expect if you need to claim on your LV= protection policy.

Protection claims in 2021

How we supported our customers in 2021.

Protection Progress Hub

A walkthrough demonstration: How to access and use the Hub

Claims assessors at LV=

How do our claims assessors fit into our support function? One of our claims assessors talks through a typical day, exploring some the usual situations he’d support with.

Working together with Innovate Healthcare

Innovate Healthcare specialise in vocational health services. Learn more about how we work together to support your clients.

LV= Doctor Services

Our Doctor Services app is accessible for clients, day or night. Here’s how to use the app, and more on the expert medical services available.

Pre Underwriting tool

A quick demonstration for how to use this tool.

Family Income Benefit

This short video provides an overview of Family Income Benefit from LV=.

Life Insurance

This short video provides an overview of Life Insurance from LV=.

Life and Critical Illness

This short video provides an overview of Life and Critical Illness Cover from LV=.

Income Protection

This short video provides an overview of Income Protection from LV=.

Personal Sick Pay

This short video provides an overview of Personal Sick Pay from LV=.