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The LV= claims process

Find out what to expect if you need to claim on your LV= protection policy.
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Protection claims in 2021

How we supported our customers in 2021.
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Protection Progress Hub

A walkthrough demonstration: How to access and use the Hub
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Claims assessors at LV=

How do our claims assessors fit into our support function? One of our claims assessors talks through a typical day, exploring some the usual situations he’d support with.
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Working together with Innovate Healthcare

Innovate Healthcare specialise in vocational health services. Learn more about how we work together to support your clients.
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LV= Doctor Services

Our Doctor Services app is accessible for clients, day or night. Here’s how to use the app, and more on the expert medical services available.
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Pre Underwriting tool

A quick demonstration for how to use this tool.
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Family Income Benefit

This short video provides an overview of Family Income Benefit from LV=.
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Life Insurance

This short video provides an overview of Life Insurance from LV=.
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Life and Critical Illness

This short video provides an overview of Life and Critical Illness Cover from LV=.
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Income Protection

This short video provides an overview of Income Protection from LV=.
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Personal Sick Pay

This short video provides an overview of Personal Sick Pay from LV=.
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