2020 in review:  a round-up of how we’ve responded to a year like no other with internal views from Mike Farrell, Debbie Kennedy and Justin Harper.

Protection Pays: our latest income claims insights and a recap on some of our underwriting initiatives introduced in response to COVID-19.

• Thought leadership: articles from the likes of Justin Harper (LV=) and Jeff Woods (Sesame Bankhall Group) reflecting on industry challenges and the landscape for 2021. 
• Tools and tips: support for your client conversations, helping you make your recommendations more impactful.