SkipNav

Supporting you

We’re here to help you make the right choices when it comes to your clients. Our commitment to the intermediary market extends to training, development and technical guidance.

We’ll actively support you through the protection underwriting process, to claims – and everything in between. Find the support available to you here:

Claims

Claims are more than just numbers to us. Your clients (and their families) are experiencing a life changing event, so how we deal and support them during this time is nearly as important as the money we pay out.

Protection Underwriting

We offer a flexible underwriting journey to suit your needs.  Use our time-saving online journey or opt to call our underwriting team directly.

Large Case Team

With a specialist approach to high-value clients, our Large Case Team are on hand to support you. With a dedicated team to manage cases from start to finish, you can be confident in the right outcome for your clients.

Trusts

Whether your client has a personal or business protection policy, our Online Trust tool can help with choosing and filling in the form when placing into trust.

Setting up an agency

For protection, retirement and investments, find out everything you need to know about setting up an agency with us, including terms of business.

Suitability letter builder

Quickly and easily compile a suitability letter to justify and reinforce your recommendations and advice.
Coronavirus (COVID-19)

We understand it’s still a challenging time for you and your clients as we transition to the new normal. We’re working hard to provide you with support, new initiatives and the most current information – please see our dedicated coronavirus hub for the latest updates and ways to get in touch.

Our future plans

On 15 December 2020 we formally announced that we had reached an agreement with Bain Capital.