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    <title>Pre-underwriting Tool | Online Services | LV= Adviser</title>
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href="/guaranteed-income-solutions/fixed-term-investment/guaranteed-income-drawdown" target="_self" class="" title="Guaranteed Income Drawdown" role="menuitem"><span>Guaranteed Income Drawdown</span></a></li></ul></li></ul></div></li></ul></div></li><li class="has-sub"><a href="/personal-protection" target="_self" class="" title="Protection" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Protection</span><span class="icon-arrow"></span></a><div class="subnav level1"><ul><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Personal Protection</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Products</h3><ul class="children"><li><a href="/personal-protection" target="_self" class="" title="Personal Protection" role="menuitem"><span>Personal Protection</span></a></li><li><a href="/personal-protection/income-protection" target="_self" class="" title="Income Protection" role="menuitem"><span>Income Protection</span></a></li><li><a href="/personal-protection/life-and-critical-illness" target="_self" class="" title="Life and Critical Illness" role="menuitem"><span>Life and Critical Illness</span></a></li><li><a href="/personal-protection/life-protection" target="_self" class="" title="Life Protection" role="menuitem"><span>Life Protection</span></a></li><li><a href="/personal-protection/personal-sick-pay" target="_self" class="" title="Personal Sick Pay" role="menuitem"><span>Personal Sick Pay</span></a></li><li><a href="/personal-protection/family-income-benefit" target="_self" class="" title="Family Income Benefit" role="menuitem"><span>Family Income Benefit</span></a></li><li><a href="/personal-protection/gift-inter-vivos" target="_self" class="" title="Gift Inter Vivos" role="menuitem"><span>Gift Inter Vivos</span></a></li></ul></li><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/personal-protection/flexible-protection-plan" target="_self" class="" title="Flexible Protection Plan" role="menuitem"><span>Flexible Protection Plan</span></a></li><li><a href="/personal-protection/income-protection-solutions" target="_self" class="" title="Income Protection Solutions" role="menuitem"><span>Income Protection Solutions</span></a></li><li><a href="https://www.lvadviser.com/service/launchers/adviser/executelauncher?launcher=fpp-quote-multi" target="_blank" class="" title="Quote &amp; apply" role="menuitem"><span>Quote &amp; apply</span></a></li><li><a href="https://www.lvadviser.com/service/launchers/adviser/executelauncher?launcher=protection-progress-hub" target="_blank" class="" title="Protection Progress Hub" role="menuitem"><span>Protection Progress Hub</span></a></li><li><a href="/online-services/fastway/pre-uw-tool" target="_self" class="" title="Pre-underwriting tool" role="menuitem"><span>Pre-underwriting tool</span></a></li><li><a href="/online-services/personal-protection-tools-and-calculators" target="_self" class="" title="Tools &amp; calculators" role="menuitem"><span>Tools &amp; calculators</span></a></li><li><a href="/personal-protection/why-income-protection" target="_self" class="" title="Why Income Protection" role="menuitem"><span>Why Income Protection</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Business Protection</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Products</h3><ul class="children"><li><a href="/business-protection" target="_self" class="" title="Business Protection" role="menuitem"><span>Business Protection</span></a></li><li><a href="/business-protection/relevant-life-cover" target="_self" class="" title="Relevant Life Cover" role="menuitem"><span>Relevant Life Cover</span></a></li><li><a href="/business-protection/key-person-cover" 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href="/business-protection/trusts" target="_self" class="" title="Business Protection &amp; Trusts" role="menuitem"><span>Business Protection &amp; Trusts</span></a></li><li><a href="/business-protection/tax-treatment" target="_self" class="" title="Tax treatment" role="menuitem"><span>Tax treatment</span></a></li><li><a href="/business-protection/business-protection-guide" target="_self" class="" title="Guide to Business Protection" role="menuitem"><span>Guide to Business Protection</span></a></li></ul></li></ul></div></li></ul></div></li><li class="has-sub"><a href="/equity-release" target="_self" class="" title="Equity Release" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Equity Release</span><span class="icon-arrow"></span></a><div class="subnav level1"><ul><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Products</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Products</h3><ul class="children"><li><a href="/equity-release" target="_self" class="" title="Equity Release" role="menuitem"><span>Equity Release</span></a></li><li><a href="/equity-release/lifetime-mortgage-lump-sum" target="_self" class="" title="Lifetime Mortgage Lump Sum Plus" role="menuitem"><span>Lifetime Mortgage Lump Sum Plus</span></a></li><li><a href="/equity-release/lifetime-mortgage-drawdown" target="_self" class="" title="Lifetime Mortgage Drawdown Plus" role="menuitem"><span>Lifetime Mortgage Drawdown Plus</span></a></li><li><a href="/equity-release/lifetime-mortgage-lump-sum-lifestyle" target="_self" class="" title="Lifetime Mortgage Lump Sum Lifestyle" role="menuitem"><span>Lifetime Mortgage Lump Sum Lifestyle</span></a></li><li><a href="/equity-release/lifetime-mortgage-drawdown-lifestyle" target="_self" class="" title="Lifetime Mortgage Drawdown Lifestyle" role="menuitem"><span>Lifetime Mortgage Drawdown Lifestyle</span></a></li></ul></li><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/contact-us/equity-release" target="_self" class="" title="Contact us" role="menuitem"><span>Contact us</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Resources</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Resources</h3><ul class="children"><li><a href="/online-services/equity-release-portal" target="_self" class="" title="Equity Release Portal" role="menuitem"><span>Equity Release Portal</span></a></li><li><a href="/online-services/equity-release-portal/faqs" target="_self" class="" title="Equity Release Portal FAQs" role="menuitem"><span>Equity Release Portal FAQs</span></a></li><li><a href="/equity-release/adviser-marketing-hub" target="_self" class="" title="Adviser Marketing Hub" role="menuitem"><span>Adviser Marketing Hub</span></a></li><li><a href="/knowledge-centre/video-and-webinar-library/equity-release" target="_self" class="" title="Equity Release videos and webinars" role="menuitem"><span>Equity Release videos and webinars</span></a></li><li><a href="/equity-release/early-repayment-calculator" target="_self" class="" title="Lifetime Mortgage Early Repayment Calculator" role="menuitem"><span>Lifetime Mortgage Early Repayment Calculator</span></a></li><li><a href="/equity-release/lifetime-mortgages-updates" target="_self" class="" title="Lifetime mortgages updates" role="menuitem"><span>Lifetime mortgages updates</span></a></li><li><a href="/equity-release/equity-release-council" target="_self" class="" title="Equity Release Council" role="menuitem"><span>Equity Release Council</span></a></li></ul></li><li><h3 class="section-heading">Supporting your client</h3><ul class="children"><li><a href="/supporting-your-client/care-navigator" target="_self" class="" title="Care navigator" role="menuitem"><span>Care navigator</span></a></li><li><a href="/supporting-your-client/doctors-services" target="_self" class="" title="LV= Doctor Services" role="menuitem"><span>LV= Doctor Services</span></a></li></ul></li></ul></div></li></ul></div></li><li class="has-sub"><a href="/supporting-you" target="_self" class="" title="Support" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Support</span><span class="icon-arrow"></span></a><div class="subnav level1"><ul><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Knowledge centre</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/knowledge-centre" target="_self" class="" title="Knowledge centre" role="menuitem"><span>Knowledge centre</span></a></li><li><a href="/knowledge-centre/video-and-webinar-library" target="_self" class="" title="Video and webinar library" role="menuitem"><span>Video and webinar library</span></a></li><li><a href="/knowledge-centre/protection-webinar-calendar" target="_self" class="" title="Protection webinar calendar" role="menuitem"><span>Protection webinar calendar</span></a></li><li><a href="/knowledge-centre/news-hub" target="_self" class="" title="News hub" role="menuitem"><span>News hub</span></a></li><li><a href="/knowledge-centre/article-library" target="_self" class="" title="Article library" role="menuitem"><span>Article library</span></a></li><li><a href="/knowledge-centre/fuel-for-life" target="_self" class="" title="Fuel for Life" role="menuitem"><span>Fuel for Life</span></a></li><li><a href="/knowledge-centre/reaching-resilience" target="_self" class="" title="Reaching Resilience" role="menuitem"><span>Reaching Resilience</span></a></li><li><a href="/knowledge-centre/technical-hub" target="_self" class="" title="Technical Hub" role="menuitem"><span>Technical Hub</span></a></li><li><a href="/pensions/tax-year-end" target="_self" class="" title="Tax year end" role="menuitem"><span>Tax year end</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Claims</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-you/claims" target="_self" class="" title="Claims" role="menuitem"><span>Claims</span></a></li><li><a href="/supporting-you/claims/our-claims-approach" target="_self" class="" title="Our approach to claims" role="menuitem"><span>Our approach to claims</span></a></li><li><a href="/supporting-you/claims/real-stories" target="_self" class="" title="Real stories" role="menuitem"><span>Real stories</span><span class="new">New</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Protection underwriting</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-you/protection-underwriting" target="_self" class="" title="Protection underwriting" role="menuitem"><span>Protection underwriting</span></a></li><li><a href="/supporting-you/protection-underwriting/misrepresentation" target="_self" class="" title="Underwriting misrepresentation" role="menuitem"><span>Underwriting misrepresentation</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Trusts</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-you/trusts" target="_self" class="" title="Trusts" role="menuitem"><span>Trusts</span></a></li><li><a href="/supporting-you/trusts/types-of-trust" target="_self" class="" title="Types of trusts" role="menuitem"><span>Types of trusts</span></a></li><li><a href="/supporting-you/trusts/trs" target="_self" class="" title="Trust Registration Service - FAQs" role="menuitem"><span>Trust Registration Service - FAQs</span></a></li></ul></li></ul></div></li><li class=""><a href="/supporting-you/protection-large-case-team" target="_self" class=" " title="Protection large case team" role="menuitem"><span>Protection large case team</span></a></li><li class=""><a href="/supporting-you/vulnerable-customers" target="_self" class=" " title="Vulnerable customers" role="menuitem"><span>Vulnerable customers</span></a></li><li class=""><a href="/supporting-you/suitability-letter-builder" target="_self" class=" " title="Suitability letter builder" role="menuitem"><span>Suitability letter builder</span></a></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Portals and integration</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Overview</h3><ul class="children"><li><a href="/adviser-portal" target="_self" class="" title="Savings and Retirement Adviser Portal" role="menuitem"><span>Savings and Retirement Adviser Portal</span></a></li><li><a href="/online-services" target="_self" class="" title="Online services" role="menuitem"><span>Online services</span></a></li><li><a href="/online-services/portals" target="_self" class="" title="Third party portals" role="menuitem"><span>Third party portals</span></a></li><li><a href="/online-services/integration" target="_self" class="" title="Back office integration" role="menuitem"><span>Back office integration</span><span class="new">New</span></a></li></ul></li></ul></div></li><li class=""><a href="/supporting-you/setting-up-an-agency" target="_self" class=" " title="Setting up an Agency" role="menuitem"><span>Setting up an Agency</span></a></li><li class=""><a href="/supporting-you/lv-news" target="_self" class=" " title="Our future plans" role="menuitem"><span>LV= news</span></a></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Consumer Duty</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-you/consumer-duty-hub" target="_self" class="" title="Consumer Duty" role="menuitem"><span>Consumer Duty</span></a></li><li><a href="/supporting-you/consumer-duty-hub/protection" target="_self" class="" title="Protection" role="menuitem"><span>Protection</span></a></li><li><a href="/supporting-you/consumer-duty-hub/savings-and-retirement" target="_self" class="" title="Savings and Retirement" role="menuitem"><span>Savings and Retirement</span></a></li><li><a href="/supporting-you/consumer-duty-hub/equity-release" target="_self" class="" title="Equity Release" role="menuitem"><span>Equity Release</span></a></li></ul></li></ul></div></li><li class=""><a href="/supporting-your-client/why-lv" target="_self" class="has-sub " title="Why LV=" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Why LV=</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-your-client/why-lv" target="_self" class="" title="Why LV=" role="menuitem"><span>Why LV=</span></a></li><li><a href="/supporting-your-client/why-lv/mutual-bonus" target="_self" class="" title="Mutual bonus" role="menuitem"><span>Mutual bonus</span></a></li><li><a href="/supporting-your-client/why-lv/lv-difference" target="_self" class="" title="Exit bonus" role="menuitem"><span>One-off bonus</span></a></li><li><a href="/supporting-your-client/why-lv/our-awards" target="_self" class="" title="Our awards" role="menuitem"><span>Our awards</span></a></li></ul></li></ul></div></li><li class=""><a href="/supporting-your-client/member-benefits" target="_self" class="has-sub " title="Member benefits" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Member benefits</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-your-client/member-benefits" target="_self" class="" title="Member benefits" role="menuitem"><span>Member benefits</span></a></li><li><a href="/supporting-your-client/member-benefits/legal-advice" target="_self" class="" title="Legal Advice Line" role="menuitem"><span>Legal Advice Line</span></a></li><li><a href="/supporting-your-client/doctors-services" target="_self" class="" title="LV= Doctor Services" role="menuitem"><span>LV= Doctor Services</span></a></li><li><a href="/supporting-your-client/care-navigator" target="_self" class="" title="Care navigator" role="menuitem"><span>Care navigator</span></a></li></ul></li></ul></div></li></ul></div></li><li class="doc-library"><a href="/document-library" 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        <div id="a1ac55ac-6f57-47cc-9d44-c444728c9116"><div id="f14d8fb8-a6b3-447f-b032-994065897b6f" class="video-overlay"><div class="video-thumbanail video-holder right"><div class="content"><h2 class="title h2">Pre Underwriting tool</h2><span class="rte description body-copy">A quick demonstration for how to use this tool.</span></div><div class="image-holder"><div class="video-wrapper"><div class="video-holder  bg-color"><div class="poster"><picture><source srcSet="/-/life/media/athena/images/placeholder/video-frame-placeholder-720x405-2.png?cx=0&amp;amp;cy=0&amp;amp;cw=367&amp;amp;ch=207&amp;amp;hash=9A15EFA527E0AFEF382E30F8B325D6AB 1x,/-/life/media/athena/images/placeholder/video-frame-placeholder-720x405-2.png?cx=0&amp;amp;cy=0&amp;amp;cw=734&amp;amp;ch=414&amp;amp;hash=E6198615EDA770914372FAC23237CE83 2x" media="(min-width: 769px)"/><source srcSet="/-/life/media/athena/images/placeholder/video-frame-placeholder-720x405-2.png?cx=0&amp;amp;cy=0&amp;amp;cw=768&amp;amp;ch=386&amp;amp;hash=631FA0E7E3042BE826C81A2BCDF2D7A0 1x,/-/life/media/athena/images/placeholder/video-frame-placeholder-720x405-2.png?cx=0&amp;amp;cy=0&amp;amp;cw=1536&amp;amp;ch=772&amp;amp;hash=64E6E37052CF6BC84B4C74B12D73012A 2x" media="(min-width: 0px)"/><img src="/-/life/media/athena/images/placeholder/video-frame-placeholder-720x405-2.png?cx=0&amp;amp;cy=0&amp;amp;cw=1536&amp;amp;ch=772&amp;amp;hash=64E6E37052CF6BC84B4C74B12D73012A" class="" alt="Placeholder"/></picture><a href="#" class="icon-play play-button textlink" title="PLAY">PLAY</a></div></div><div class="transcript"><button class="icon-plus">Open video transcript</button></div></div></div></div></div></div>
<script>LVSiteConfigs.components.data.push({"name":"videoOneThird","reactName":"Athena.videoOneThird","id":"a1ac55ac-6f57-47cc-9d44-c444728c9116","type":"dynamic","props":{"Id":{"Guid":"f14d8fb8-a6b3-447f-b032-994065897b6f"},"videoAlignment":"one-third","mediaAlignment":"right","video":{"id":"https://vimeo.com/715999512/fc1d3ab820","type":"vimeo","transcriptLabel":"Open video transcript","transcriptHeading":{"label":"Transcript - Pre Underwriting tool","type":"h3"},"transcriptContent":"Hello, my name is Steve Wright. I'm a protection consultant here at LV= and today I'm going to show you where you can find our excellent Pre-underwriting tool.<br />\n00:11<br />\nThis tool gives you instant indicative underwriting decisions ready for your client conversations. To find the tool you'll first need to log on to the Fastway system, and it&rsquo;s here where you normally do your quotes and your applications.<br />\n00:25<br />\nOnce you've logged in you'll be taken to your protection dashboard and here we've got three options. We can click to get a new quotation.<br />\n00:32<br />\nWe can click to go through to the protection progress hub, but today we're going to be looking at the pre-underwriting inquiry tool at the top of the screen here.<br />\n00:41<br />\nNow I honestly can't recommend this tool enough. It&rsquo;s the same system that our underwriters use when you call through to them.<br />\n00:47<br />\nA lot of my advisors and followers love the fact you have access to this tool at any time of the day.<br />\n00:51<br />\nAnd can get an immediate decision without any delays. So even if you're seeing a client late one evening, but you need to check BMI or family history, you can run through this tool with them easily.<br />\n01:03<br />\nSo let's have a little look at an example. So first of all, we need a small amount of information, so we need name, date of birth and smoker status.<br />\n01:20<br />\nNow the good news is you can even check multiple products and multiple disclosures using this tool, so today I'm going to be looking at &pound;100,000 worth of life cover, a variation as life and critical illness, and also income protection.<br />\n<br />\n01:43<br />\nAnd I thought that it'd be a good idea to explore two of the most common disclosures that I see on a day to day basis. And here we&rsquo;ve got a mental health and BMI, so I'm going to be looking at height and weight and medical history so I'm going to focus on depression today.<br />\n01:59<br />\nSo we're going to say the client is 5ft 10 and they&rsquo;re 16 stone.<br />\n02:04<br />\nIn terms of the condition we start typing depression and it&rsquo;ll allow you to pre populate that.<br />\n02:11<br />\nNow, in this instance, because the client is a civil servant and we've already got to the point now where we're going to be able to move forward to go through the depression questions.<br />\n02:23<br />\nSo the great news is all of these questions that we're going to go through today are exactly the same as the ones in the full application, so there won't be any hidden surprises. Any loading or exclusion that you see today would be exactly the same.<br />\n02:36<br />\nSo although I'm not going to go through and read out the questions that you can see on screen or explain my answers I'm just going to create an example here where we've got a client who's had a single episode of depression, they used to take medication, but they don't anymore.<br />\n02:57<br />\nAnd their last symptoms were back in 2020.<br />\n03:08<br />\nAnd here we are, so I've answered those questions and we're now in a position where we can move forward to check the client&rsquo;s disclosures and the impact on the protection policies.<br />\n03:21<br />\nSo the first one to notice is we&rsquo;re looking at standard life cover, standard, no difference to what you're quoting.<br />\n03:29<br />\nThe next we can see in life and critical illness we've got a non standard decision and the same for the income protection.<br />\n03:35<br />\nNow we can explore these decisions by clicking the more details hyperlink here so starting with life and critical illness there's a 25% loading due to the client&rsquo;s height and weight.<br />\n03:46<br />\nAnd also an exclusion under the total permanent disability for mental health, but the good news is that this is a reviewable exclusion.<br />\n03:54<br />\nWhich would be automatically removed after two years, if the client doesn't have any further episodes. Similarly under the income protection, we can see the same exclusion and again it's a reviewable exclusion for two years, which I think you'll agree is much fairer than a permanent exclusion.<br />\n04:12<br />\nSo, in summary, this tool allows you to check multiple disclosures across our products at any time of the day.<br />\n04:18<br />\nAllows you to manage your clients expectations and gain their commitment to continue to a full application. Thank you very much for your time and attention today. If you'd like to know more, or have any questions, please&nbsp;<span>contact your account manager.</span><br />\n<div>&nbsp;</div>","poster":{"html":"/-/life/media/athena/images/placeholder/video-frame-placeholder-720x405-2.png?cx=0&amp;cy=0&amp;cw=1536&amp;ch=772&amp;hash=64E6E37052CF6BC84B4C74B12D73012A","editButton":null,"alt":"Placeholder","renditions":{"0":{"1x":"/-/life/media/athena/images/placeholder/video-frame-placeholder-720x405-2.png?cx=0&amp;cy=0&amp;cw=768&amp;ch=386&amp;hash=631FA0E7E3042BE826C81A2BCDF2D7A0","2x":"/-/life/media/athena/images/placeholder/video-frame-placeholder-720x405-2.png?cx=0&amp;cy=0&amp;cw=1536&amp;ch=772&amp;hash=64E6E37052CF6BC84B4C74B12D73012A"},"769":{"1x":"/-/life/media/athena/images/placeholder/video-frame-placeholder-720x405-2.png?cx=0&amp;cy=0&amp;cw=367&amp;ch=207&amp;hash=9A15EFA527E0AFEF382E30F8B325D6AB","2x":"/-/life/media/athena/images/placeholder/video-frame-placeholder-720x405-2.png?cx=0&amp;cy=0&amp;cw=734&amp;ch=414&amp;hash=E6198615EDA770914372FAC23237CE83"}},"dynamicrenditions":null},"posterVimeo":null},"titleHeading":{"label":"Pre Underwriting tool","type":""},"description":"A quick demonstration for how to use this tool.","isEditMode":false,"html":null}});</script>
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