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role="menuitem"><span>Servicing</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Smoothed Bond (Onshore)</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Overview</h3><ul class="children"><li><a href="/smoothed-investments/smoothed-bond" target="_self" class="" title="Smoothed Bond (Onshore)" role="menuitem"><span>Smoothed Bond (Onshore)</span></a></li></ul></li><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="https://portal.lvadviser.com/quote/#/quotes/create/" target="_blank" class="" title="Quote &amp; apply" role="menuitem"><span>Quote &amp; apply</span></a></li><li><a href="https://portal.lvadviser.com/ " target="_blank" class="" title="Servicing" role="menuitem"><span>Servicing</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Smoothed Pension</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Overview</h3><ul class="children"><li><a href="/smoothed-investments/smoothed-pension" target="_self" class="" title="Smoothed Pension" role="menuitem"><span>Smoothed Pension</span></a></li></ul></li><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="https://portal.lvadviser.com/quote/#/quotes/create/" target="_blank" class="" title="Quote &amp; apply" role="menuitem"><span>Quote &amp; apply</span></a></li><li><a href="https://portal.lvadviser.com/" target="_blank" class="" title="Servicing" role="menuitem"><span>Servicing</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>LV= TIP</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Overview</h3><ul class="children"><li><a 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class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Products</h3><ul class="children"><li><a href="/pensions" target="_self" class="" title="Our pension offering" role="menuitem"><span>Our pension offering</span></a></li></ul></li><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="https://portal.lvadviser.com/quote/#/quotes/create/" target="_blank" class="" title="Quote &amp; apply" role="menuitem"><span>Quote &amp; apply</span></a></li><li><a href="https://portal.lvadviser.com/" target="_blank" class="" title="Servicing" role="menuitem"><span>Servicing</span></a></li><li><a href="/pensions/core-options" target="_self" class="" title="Personal pension (core)" role="menuitem"><span>Core options (LV= SIPP)</span></a></li><li><a href="/pensions/partner-and-extended-options" target="_self" class="" title="SIPP (selected and extended)" role="menuitem"><span>Selected Partner and Extended options (LV= SIPP)</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Guaranteed Income Solutions</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Products</h3><ul class="children"><li><a href="/guaranteed-income-solutions/fixed-term-annuity" target="_self" class="" title="LV= Fixed Term Annuity" role="menuitem"><span>LV= Fixed Term Annuity</span></a></li><li><a href="/guaranteed-income-solutions/fixed-term-investment" target="_self" class="" title="LV= Fixed Term Investment" role="menuitem"><span>LV= Fixed Term Investment</span></a></li></ul></li><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="https://portal.lvadviser.com/quote/#/quotes/create/" target="_blank" class="" title="Quote &amp; apply" role="menuitem"><span>Quote &amp; apply</span></a></li><li><a href="/guaranteed-income-solutions/fixed-term-investment/guaranteed-income-drawdown" target="_self" class="" title="Guaranteed Income Drawdown" role="menuitem"><span>Guaranteed Income Drawdown</span></a></li></ul></li></ul></div></li></ul></div></li><li class="has-sub"><a href="/personal-protection" target="_self" class="" title="Protection" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Protection</span><span class="icon-arrow"></span></a><div class="subnav level1"><ul><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Personal Protection</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Products</h3><ul class="children"><li><a href="/personal-protection" target="_self" class="" title="Personal Protection" role="menuitem"><span>Personal Protection</span></a></li><li><a href="/personal-protection/income-protection" target="_self" class="" title="Income Protection" role="menuitem"><span>Income Protection</span></a></li><li><a href="/personal-protection/life-and-critical-illness" target="_self" class="" title="Life and Critical Illness" role="menuitem"><span>Life and Critical Illness</span></a></li><li><a href="/personal-protection/life-protection" target="_self" class="" title="Life Protection" role="menuitem"><span>Life Protection</span></a></li><li><a href="/personal-protection/personal-sick-pay" target="_self" class="" title="Personal Sick Pay" role="menuitem"><span>Personal Sick Pay</span></a></li><li><a href="/personal-protection/family-income-benefit" target="_self" class="" title="Family Income Benefit" role="menuitem"><span>Family Income Benefit</span></a></li><li><a href="/personal-protection/gift-inter-vivos" target="_self" class="" title="Gift Inter Vivos" role="menuitem"><span>Gift Inter Vivos</span></a></li></ul></li><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/personal-protection/flexible-protection-plan" target="_self" class="" title="Flexible Protection Plan" role="menuitem"><span>Flexible Protection Plan</span></a></li><li><a href="/personal-protection/income-protection-solutions" target="_self" class="" title="Income Protection Solutions" role="menuitem"><span>Income Protection Solutions</span></a></li><li><a href="https://www.lvadviser.com/service/launchers/adviser/executelauncher?launcher=fpp-quote-multi" target="_blank" class="" title="Quote &amp; apply" role="menuitem"><span>Quote &amp; apply</span></a></li><li><a href="https://www.lvadviser.com/service/launchers/adviser/executelauncher?launcher=protection-progress-hub" target="_blank" class="" title="Protection Progress Hub" role="menuitem"><span>Protection Progress Hub</span></a></li><li><a href="/online-services/fastway/pre-uw-tool" target="_self" class="" title="Pre-underwriting tool" role="menuitem"><span>Pre-underwriting tool</span></a></li><li><a href="/online-services/personal-protection-tools-and-calculators" target="_self" class="" title="Tools &amp; calculators" role="menuitem"><span>Tools &amp; calculators</span></a></li><li><a href="/personal-protection/why-income-protection" target="_self" class="" title="Why Income Protection" role="menuitem"><span>Why Income Protection</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Business Protection</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Products</h3><ul class="children"><li><a href="/business-protection" target="_self" class="" title="Business Protection" role="menuitem"><span>Business Protection</span></a></li><li><a href="/business-protection/relevant-life-cover" target="_self" class="" title="Relevant Life Cover" role="menuitem"><span>Relevant Life Cover</span></a></li><li><a href="/business-protection/key-person-cover" target="_self" class="" title="Key Person Cover" role="menuitem"><span>Key Person Cover</span></a></li><li><a href="/business-protection/share-and-partnership-protection" target="_self" class="" title="Share &amp; Partnership Protection" role="menuitem"><span>Share &amp; Partnership Protection</span></a></li><li><a href="/business-protection/executive-income-protection" target="_self" class="" title="Executive Income Protection" role="menuitem"><span>Executive Income Protection</span></a></li></ul></li><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="https://www.lvadviser.com/service/launchers/adviser/executelauncher?launcher=fpp-quote-multi" target="_blank" class="" title="Quote &amp; apply" role="menuitem"><span>Quote &amp; apply</span></a></li><li><a href="/online-services/business-protection-tools-and-calculators" target="_self" class="" title="Tools &amp; calculators" role="menuitem"><span>Tools &amp; calculators</span></a></li><li><a href="/business-protection/trusts" target="_self" class="" title="Business Protection &amp; Trusts" role="menuitem"><span>Business Protection &amp; Trusts</span></a></li><li><a href="/business-protection/tax-treatment" target="_self" class="" title="Tax treatment" role="menuitem"><span>Tax treatment</span></a></li><li><a href="/business-protection/business-protection-guide" target="_self" class="" title="Guide to Business Protection" role="menuitem"><span>Guide to Business Protection</span></a></li></ul></li></ul></div></li></ul></div></li><li class="has-sub"><a href="/equity-release" target="_self" class="" title="Equity Release" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Equity Release</span><span class="icon-arrow"></span></a><div class="subnav level1"><ul><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Products</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Products</h3><ul class="children"><li><a href="/equity-release" target="_self" class="" title="Equity Release" role="menuitem"><span>Equity Release</span></a></li><li><a href="/equity-release/lifetime-mortgage-lump-sum" target="_self" class="" title="Lifetime Mortgage Lump Sum Plus" role="menuitem"><span>Lifetime Mortgage Lump Sum Plus</span></a></li><li><a href="/equity-release/lifetime-mortgage-drawdown" target="_self" class="" title="Lifetime Mortgage Drawdown Plus" role="menuitem"><span>Lifetime Mortgage Drawdown Plus</span></a></li><li><a href="/equity-release/lifetime-mortgage-lump-sum-lifestyle" target="_self" class="" title="Lifetime Mortgage Lump Sum Lifestyle" role="menuitem"><span>Lifetime Mortgage Lump Sum Lifestyle</span></a></li><li><a href="/equity-release/lifetime-mortgage-drawdown-lifestyle" target="_self" class="" title="Lifetime Mortgage Drawdown Lifestyle" role="menuitem"><span>Lifetime Mortgage Drawdown Lifestyle</span></a></li></ul></li><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/contact-us/equity-release" target="_self" class="" title="Contact us" role="menuitem"><span>Contact us</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Resources</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Resources</h3><ul class="children"><li><a href="/online-services/equity-release-portal" target="_self" class="" title="Equity Release Portal" role="menuitem"><span>Equity Release Portal</span></a></li><li><a href="/online-services/equity-release-portal/faqs" target="_self" class="" title="Equity Release Portal FAQs" role="menuitem"><span>Equity Release Portal FAQs</span></a></li><li><a href="/equity-release/adviser-marketing-hub" target="_self" class="" title="Adviser Marketing Hub" role="menuitem"><span>Adviser Marketing Hub</span></a></li><li><a href="/knowledge-centre/video-and-webinar-library/equity-release" target="_self" class="" title="Equity Release videos and webinars" role="menuitem"><span>Equity Release videos and webinars</span></a></li><li><a href="/equity-release/early-repayment-calculator" target="_self" class="" title="Lifetime Mortgage Early Repayment Calculator" role="menuitem"><span>Lifetime Mortgage Early Repayment Calculator</span></a></li><li><a href="/equity-release/lifetime-mortgages-updates" target="_self" class="" title="Lifetime mortgages updates" role="menuitem"><span>Lifetime mortgages updates</span></a></li><li><a href="/equity-release/equity-release-council" target="_self" class="" title="Equity Release Council" role="menuitem"><span>Equity Release Council</span></a></li></ul></li><li><h3 class="section-heading">Supporting your client</h3><ul class="children"><li><a href="/supporting-your-client/care-navigator" target="_self" class="" title="Care navigator" role="menuitem"><span>Care navigator</span></a></li><li><a href="/supporting-your-client/doctors-services" target="_self" class="" title="LV= Doctor Services" role="menuitem"><span>LV= Doctor Services</span></a></li></ul></li></ul></div></li></ul></div></li><li class="has-sub"><a href="/supporting-you" target="_self" class="" title="Support" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Support</span><span class="icon-arrow"></span></a><div class="subnav level1"><ul><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Knowledge centre</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/knowledge-centre" target="_self" class="" title="Knowledge centre" role="menuitem"><span>Knowledge centre</span></a></li><li><a href="/knowledge-centre/video-and-webinar-library" target="_self" class="" title="Video and webinar library" role="menuitem"><span>Video and webinar library</span></a></li><li><a href="/knowledge-centre/protection-webinar-calendar" target="_self" class="" title="Protection webinar calendar" role="menuitem"><span>Protection webinar calendar</span></a></li><li><a href="/knowledge-centre/news-hub" target="_self" class="" title="News hub" role="menuitem"><span>News hub</span></a></li><li><a href="/knowledge-centre/article-library" target="_self" class="" title="Article library" role="menuitem"><span>Article library</span></a></li><li><a href="/knowledge-centre/fuel-for-life" target="_self" class="" title="Fuel for Life" role="menuitem"><span>Fuel for Life</span></a></li><li><a href="/knowledge-centre/reaching-resilience" target="_self" class="" title="Reaching Resilience" role="menuitem"><span>Reaching Resilience</span></a></li><li><a href="/knowledge-centre/technical-hub" target="_self" class="" title="Technical Hub" role="menuitem"><span>Technical Hub</span></a></li><li><a href="/pensions/tax-year-end" target="_self" class="" title="Tax year end" role="menuitem"><span>Tax year end</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Claims</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-you/claims" target="_self" class="" title="Claims" role="menuitem"><span>Claims</span></a></li><li><a href="/supporting-you/claims/our-claims-approach" target="_self" class="" title="Our approach to claims" role="menuitem"><span>Our approach to claims</span></a></li><li><a href="/supporting-you/claims/real-stories" target="_self" class="" title="Real stories" role="menuitem"><span>Real stories</span><span class="new">New</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Protection underwriting</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-you/protection-underwriting" target="_self" class="" title="Protection underwriting" role="menuitem"><span>Protection underwriting</span></a></li><li><a href="/supporting-you/protection-underwriting/misrepresentation" target="_self" class="" title="Underwriting misrepresentation" role="menuitem"><span>Underwriting misrepresentation</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Trusts</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-you/trusts" target="_self" class="" title="Trusts" role="menuitem"><span>Trusts</span></a></li><li><a href="/supporting-you/trusts/types-of-trust" target="_self" class="" title="Types of trusts" role="menuitem"><span>Types of trusts</span></a></li><li><a href="/supporting-you/trusts/trs" target="_self" class="" title="Trust Registration Service - FAQs" role="menuitem"><span>Trust Registration Service - FAQs</span></a></li></ul></li></ul></div></li><li class=""><a href="/supporting-you/protection-large-case-team" target="_self" class=" " title="Protection large case team" role="menuitem"><span>Protection large case team</span></a></li><li class=""><a href="/supporting-you/vulnerable-customers" target="_self" class=" " title="Vulnerable customers" role="menuitem"><span>Vulnerable customers</span></a></li><li class=""><a href="/supporting-you/suitability-letter-builder" target="_self" class=" " title="Suitability letter builder" role="menuitem"><span>Suitability letter builder</span></a></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Portals and integration</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Overview</h3><ul class="children"><li><a href="/adviser-portal" target="_self" class="" title="Savings and Retirement Adviser Portal" role="menuitem"><span>Savings and Retirement Adviser Portal</span></a></li><li><a href="/online-services" target="_self" class="" title="Online services" role="menuitem"><span>Online services</span></a></li><li><a href="/online-services/portals" target="_self" class="" title="Third party portals" role="menuitem"><span>Third party portals</span></a></li><li><a href="/online-services/integration" target="_self" class="" title="Back office integration" role="menuitem"><span>Back office integration</span><span class="new">New</span></a></li></ul></li></ul></div></li><li class=""><a href="/supporting-you/setting-up-an-agency" target="_self" class=" " title="Setting up an Agency" role="menuitem"><span>Setting up an Agency</span></a></li><li class=""><a href="/supporting-you/lv-news" target="_self" class=" " title="Our future plans" role="menuitem"><span>LV= news</span></a></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Consumer Duty</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-you/consumer-duty-hub" target="_self" class="" title="Consumer Duty" role="menuitem"><span>Consumer Duty</span></a></li><li><a href="/supporting-you/consumer-duty-hub/protection" target="_self" class="" title="Protection" role="menuitem"><span>Protection</span></a></li><li><a href="/supporting-you/consumer-duty-hub/savings-and-retirement" target="_self" class="" title="Savings and Retirement" role="menuitem"><span>Savings and Retirement</span></a></li><li><a href="/supporting-you/consumer-duty-hub/equity-release" target="_self" class="" title="Equity Release" role="menuitem"><span>Equity Release</span></a></li></ul></li></ul></div></li><li class=""><a href="/supporting-your-client/why-lv" target="_self" class="has-sub " title="Why LV=" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Why LV=</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-your-client/why-lv" target="_self" class="" title="Why LV=" role="menuitem"><span>Why LV=</span></a></li><li><a href="/supporting-your-client/why-lv/mutual-bonus" target="_self" class="" title="Mutual bonus" role="menuitem"><span>Mutual bonus</span></a></li><li><a href="/supporting-your-client/why-lv/lv-difference" target="_self" class="" title="Exit bonus" role="menuitem"><span>One-off bonus</span></a></li><li><a href="/supporting-your-client/why-lv/our-awards" target="_self" class="" title="Our awards" role="menuitem"><span>Our awards</span></a></li></ul></li></ul></div></li><li class=""><a href="/supporting-your-client/member-benefits" target="_self" class="has-sub " title="Member benefits" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Member benefits</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-your-client/member-benefits" target="_self" class="" title="Member benefits" role="menuitem"><span>Member benefits</span></a></li><li><a href="/supporting-your-client/member-benefits/legal-advice" target="_self" class="" title="Legal Advice Line" role="menuitem"><span>Legal Advice Line</span></a></li><li><a href="/supporting-your-client/doctors-services" target="_self" class="" title="LV= Doctor Services" role="menuitem"><span>LV= Doctor Services</span></a></li><li><a href="/supporting-your-client/care-navigator" target="_self" class="" title="Care navigator" role="menuitem"><span>Care navigator</span></a></li></ul></li></ul></div></li></ul></div></li><li class="doc-library"><a href="/document-library" 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        <div id="b8fb3bd8-97b2-4c7f-a0fd-9a17c21bf4b0"><link rel="preload" as="image" href="/-/life/media/athena/flourishes/large/doctors-services-phone-360x140-2.svg"/><div id="304da4d1-351b-42b8-b574-f22613cd9341" class="intro-Text-container "><div class="main-container-fullbleed"><div class="grid intro-image image-left"><div class="img-align order2"><div><img src="/-/life/media/athena/flourishes/large/doctors-services-phone-360x140-2.svg" alt="Pill bottle next to a phone displaying a stephoscope"/></div></div><div class="order1 grid-flex"><h2 class="title left">LV= Doctor Services</h2></div><div class="grid content-body order3"><span class="rte description left"><p>Your client&rsquo;s health is a priority. As the UK healthcare system changes and our lives get busier, the need for quality and convenient medical services becomes more important.<br />
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LV= Doctor Services is available to new clients and their spouse/partner* through the app or by phone.&nbsp;<br />
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When providing advice this benefit can also help you to demonstrate the added value of an LV= recommendation to your clients:</p>
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<p>*Spouse/partner Spouse, civil partner or person with whom the policyholder lives with as a partner and at the same address.</p></span></div></div></div></div></div>
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        <div id="5ec35d2f-f996-4f80-bb77-e63b5fc017ac"><div id="1723960c-f5c8-4282-b921-aec320004f4b" class="main-features-container column-3 background-primary1"><div class="main-container-fullbleed"><div class="main-feature-fullbleed"><div class="content"><h2 class="title h2-regular">Expert medical advice, available as standard</h2><span class="rte description">LV= Doctor Services is included in our offering for new clients and their spouse/partner. It’s available, as standard, through the following products:</span></div><div class="features-list-container"><ul><li class="body-copy "><span class="list-pipe"></span><span class="rte "><strong><span style="text-decoration: underline;"><a href="/personal-protection/life-and-critical-illness" title="Life and Critical illness">Life and Critical illness</a></span></strong></span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><strong><span style="text-decoration: underline;"><a href="/personal-protection/income-protection" title="Income Protection">Income Protection</a></span></strong></span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><strong><span style="text-decoration: underline;"><a href="/personal-protection/personal-sick-pay" title="Personal Sick Pay">Personal Sick Pay</a></span></strong></span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><strong><span style="text-decoration: underline;"><a href="/personal-protection/family-income-benefit" title="Family Income Benefit">Family Income Benefit</a></span></strong></span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><strong><span style="text-decoration: underline;"><a href="/personal-protection/gift-inter-vivos" title="Gift Inter Vivos">Gift Inter Vivos</a></span></strong></span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><strong><span style="text-decoration: underline;"><a href="/personal-protection/life-protection" title="Life Protection">Life Protection</a></span></strong></span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><strong><span style="text-decoration: underline;"><a href="/pensions/core-options" title="Personal Pension">Personal Pension</a></span></strong></span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><strong><span style="text-decoration: underline;"><a href="/pensions/partner-and-extended-options" title="Self Invested Personal Pension">Self Invested Personal Pension</a></span></strong></span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><strong><a href="/guaranteed-income-solutions" title="Fixed Term Annuity">Fixed Term Annuity</a></strong></span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><strong><span style="text-decoration: underline;"><a href="/guaranteed-income-solutions/fixed-term-investment/guaranteed-income-drawdown" title="Guaranteed Income Drawdown">Guaranteed Income Drawdown</a></span></strong></span></li></ul></div><div class="features-list-container"><ul><li class="body-copy "><span class="list-pipe"></span><span class="rte "><strong><span style="text-decoration: underline;"><a href="/equity-release" title="Equity Release">Equity Release</a></span></strong></span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><strong><span style="text-decoration: underline;"><a href="/smoothed-investments/smoothed-bond" title="Flexible Guarantee Bond">Flexible Guarantee Bond</a></span></strong></span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><a href="/smoothed-investments/smoothed-pension" title="Smoothed pension page">LV= Smoothed Managed Funds Pension</a></span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><strong><span style="text-decoration: underline;"><a href="/smoothed-investments/isa" title="LV= ISA">LV= ISA</a></span></strong></span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><a href="/business-protection/key-person-cover" id="Key Person Cover" title="Key Person Cover"><strong><span style="text-decoration: underline;">Key Person Cover</span></strong></a> (for the person insured, not the policyholder)</span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><a href="/business-protection/share-and-partnership-protection" id="Share &amp; Partnership Protection" title="Share &amp; Partnership Protection"><strong><span style="text-decoration: underline;">Share &amp; Partnership Protection</span></strong></a> (for the person insured, not the policyholder)</span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><a href="/business-protection/relevant-life-cover" id="Relevant Life Cover" title="Relevant Life Cover"><strong>Relevant Life Cover</strong></a> (for the person insured, not the policyholder)</span></li><li class="body-copy "><span class="list-pipe"></span><span class="rte "><p><strong><a href="/business-protection/executive-income-protection" title="Executive Income Protection">Executive Income Protection</a>&nbsp;</strong>(for the person insured, not the policyholder)</p></span></li></ul></div></div></div></div></div>
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    <div class="react-component accordian" data-name="accordian" data-id="96d95c29-353a-46da-9b19-ecf6d25c1693">
        <div id="96d95c29-353a-46da-9b19-ecf6d25c1693"><div id="2e7ef199-5cf1-421b-b10b-3f2812788c5f" class="accordian-container"><div class="inner-container left"><div class="main-content"><h2 class="title h2-regular">What services are available?</h2><span class="rte body-copy">Your client and their spouse/ partner can access all six services. And your client’s children up to age 16 are covered for the Remote GP, Prescription Services and Second Opinion services, where your client is the parental guardian.</span></div><div class="accordian-content"><div class="accordian-item closed " role="button" tabindex="0" aria-expanded="false"><div class="item-title icon-title closed"><h2 class="title item-title">24/7 Remote GP</h2></div></div><div class="accordian-item closed " role="button" tabindex="0" aria-expanded="false"><div class="item-title icon-title closed"><h2 class="title item-title">Prescription services</h2></div></div><div class="accordian-item closed " role="button" tabindex="0" aria-expanded="false"><div class="item-title icon-title closed"><h2 class="title item-title">Second opinion</h2></div></div><div class="accordian-item closed " role="button" tabindex="0" aria-expanded="false"><div class="item-title icon-title closed"><h2 class="title item-title">Remote physiotherapy</h2></div></div><div class="accordian-item closed " role="button" tabindex="0" aria-expanded="false"><div class="item-title icon-title closed"><h2 class="title item-title">Remote psychological services</h2></div></div><div class="accordian-item closed " role="button" tabindex="0" aria-expanded="false"><div class="item-title icon-title closed"><h2 class="title item-title">Discounted health MOTs</h2></div></div></div></div></div></div>
<script>LVSiteConfigs.components.data.push({"name":"accordian","reactName":"Athena.accordian","id":"96d95c29-353a-46da-9b19-ecf6d25c1693","type":"dynamic","props":{"Id":{"Guid":"2e7ef199-5cf1-421b-b10b-3f2812788c5f"},"titleHeading":{"label":"What services are available?","type":""},"description":"Your client and their spouse/ partner can access all six services. And your client’s children up to age 16 are covered for the Remote GP, Prescription Services and Second Opinion services, where your client is the parental guardian.","flowTitle":{"label":"","type":""},"layout":"left","closeLabel":"","accordionItems":[{"head":{"label":"24/7 Remote GP","type":""},"content":{"name":"featureDetails","reactName":"Athena.featureDetails","id":"c0475304-1995-48b7-9057-83e84d5315a9","type":"static","props":{"Id":null,"titleHeading":null,"description":"<p><strong>Unlimited consultations with a UK doctor to discuss any health or medical concerns, available by phone or video.</strong><br />\n<br />\nHealth shouldn&rsquo;t have a time frame. That&rsquo;s why your clients can talk through any health issues or medical concerns with 24/7 access and unlimited consultations. There&rsquo;s no need to sit in a waiting room or travel to their local surgery. Your clients and their spouse/partner can book an online appointment at a convenient time, usually available within two hours.<br />\n<br />\nThe 24/7 Remote GP service can:</p>\n<ul>\n    <li><strong>Treat everyday illnesses</strong> such as allergies, flu or skin conditions, which can still cause considerable discomfort.</li>\n    <li><strong>Refer your client to a specialist</strong> so they can see a medical professional face-to-face in their local area. For example, for diagnostic or pathology investigations.</li>\n    <li><strong>Provide a diagnosis</strong> and offer your clients information, advice and a clear course of action.</li>\n</ul>","image":{"src":"/-/life/media/athena/flourishes/small/doctors-services-phone-160x120-3.svg","html":"<img src=\"/-/life/media/athena/flourishes/small/doctors-services-phone-160x120-3.svg?iar=0&amp;hash=C59ED8C92E76379407BDF07ED7FCF4DF\" alt=\"Doctors services phone\" />","Size":{"Height":0,"Width":0},"Extension":"svg","alt":"Doctors services phone","isEditMode":false},"layout":"left","background":null,"disableBottomSpace":false}}},{"head":{"label":"Prescription services","type":""},"content":{"name":"featureDetails","reactName":"Athena.featureDetails","id":"c1eb2207-0746-4bb8-81d0-9188945f77a2","type":"static","props":{"Id":null,"titleHeading":null,"description":"<p><strong>Conveniently get a private prescription without the need to visit a local GP.</strong><br />\n<br />\nDuring your client&rsquo;s remote GP consultation, they may be offered a prescription for a recommended course of treatment. Your client can choose whether their private prescription is emailed, posted first class or sent directly to a local pharmacy to collect; it&rsquo;s normally ready within 1-2 hours. When the client has received the prescription there will be a cost for the medicine rather than the prescription itself. If your client chooses the home delivery service then it&rsquo;s sent by recorded delivery for a fixed delivery fee of &pound;10. This will be added to their private prescription costs.&nbsp;</p>\n<p><strong>Repeat prescription service</strong></p>\n<p>This is a service your client can use if they have a regular NHS prescription. They can choose to have your prescription fulfilled by Square Health, who will arrange to have their repeat medication delivered to your client&rsquo;s home address free of charge. This can be set up for ongoing, repeat prescriptions only.</p>","image":{"src":"/-/life/media/athena/flourishes/small/prescription-coin-doctors-160x120-3.svg","html":"<img src=\"/-/life/media/athena/flourishes/small/prescription-coin-doctors-160x120-3.svg?iar=0&amp;hash=9BB8A356E48D96FEEBA2227BC3F5C072\" alt=\"Prescription coin doctors\" />","Size":{"Height":0,"Width":0},"Extension":"svg","alt":"Prescription coin doctors","isEditMode":false},"layout":"left","background":null,"disableBottomSpace":false}}},{"head":{"label":"Second opinion","type":""},"content":{"name":"featureDetails","reactName":"Athena.featureDetails","id":"088ffd6f-69a9-4b09-ac69-42b9c6c8a6a2","type":"static","props":{"Id":null,"titleHeading":null,"description":"<p><strong><span>Your client can access a medical specialist to review a diagnosis, clarify unanswered questions and help understand treatment options. It can be used by your client, their spouse/partner and your client&rsquo;s children (aged up to 16).&nbsp;&nbsp;</span><br />\n</strong><br />\n<span>We know that receiving a diagnosis, however serious, is a worrying time for your client. That&rsquo;s why we offer a Second Opinion service to help provide reassurance, when it&rsquo;s needed most.</span></p>\n<p><span>Second Opinion is available to everyone at claim, as long as your client holds a current personal or business protection policy with us. An expert specialist is selected for the consultation and will be chosen to best match your client&rsquo;s diagnosis or medical condition.</span> </p>","image":null,"layout":"","background":null,"disableBottomSpace":false}}},{"head":{"label":"Remote physiotherapy","type":""},"content":{"name":"featureDetails","reactName":"Athena.featureDetails","id":"b509f639-808b-4529-b842-3ca2abb06c71","type":"static","props":{"Id":null,"titleHeading":null,"description":"<p><strong>Your clients and their spouse/partner can access up to 5 free sessions a year with a trained UK physiotherapist to diagnose and support their rehabilitation (the limit is split between the policyholder/life assured and their partner/spouse). They&rsquo;ll also receive a bespoke treatment plan through video consultations.</strong><br />\n<br />\nYour client and their spouse/partner&nbsp;can receive Remote Physiotherapy to diagnose, treat and rehabilitate any musculoskeletal pain or injuries such as back pain, sports injuries or sprains &ndash; without the need for a GP referral.<br />\n<br />\nThe remote appointments can be arranged at a time convenient to your client, removing the need to take time out of work and disrupting their everyday life.<br />\n<br />\n<strong>Helping your client get back on their feet</strong></p>\n<p>We know that suffering from injuries or strains, such as back pain, can be really debilitating for your client. Musculoskeletal conditions were among our top causes for claims in 2020, with many needing to take prolonged leave from work.<br />\n<br />\nWith the Remote Physiotherapy Service, your client is able to start treatment much more quickly than through the NHS, and without the costs associated with private healthcare. The earlier intervention also prevents their injury getting any worse, making a full recovery much more likely.</p>","image":null,"layout":"","background":null,"disableBottomSpace":false}}},{"head":{"label":"Remote psychological services","type":""},"content":{"name":"featureDetails","reactName":"Athena.featureDetails","id":"4c666247-508b-4e63-a3fc-03539d78147f","type":"static","props":{"Id":null,"titleHeading":null,"description":"<strong>Your clients and their spouse/partner can access up to 5 free sessions a year of mental&nbsp;health support and treatment (the limit is split between the policyholder/life assured and their partner/spouse) &ndash; including counselling and cognitive behavioural therapy &ndash; from a network of highly trained specialists.<br />\n</strong><br />\nYour client&rsquo;s mental health is just as important as their physical health. With 1 in 4 adults in the UK suffering a mental health condition each year, we believe providing your clients with the support they need, when they need it, is important in their daily lives.&nbsp;<br />\n<br />\nThrough the LV= Doctors Services app, your client can get emotional and behavioural support from qualified therapists who are trained to offer counselling, cognitive behavioural therapy (CBT) as well as other mental health treatments.<br />\n<br />\n<strong>Support for your clients, when they need it most</strong><br />\nIn 2020, mental health conditions were among our top reasons for claims. That&rsquo;s why we understand the need for quick, convenient and expert support. With the Remote Psychological Services, your clients are able to speak to a professional quicker than through the NHS. This means they get support when they need it, preventing your client&rsquo;s mental or emotional wellbeing escalating.","image":null,"layout":"","background":null,"disableBottomSpace":false}}},{"head":{"label":"Discounted health MOTs","type":""},"content":{"name":"table","reactName":"Athena.table","id":"d84d5fb1-1647-419b-93fc-899157799c3f","type":"dynamic","props":{"Id":null,"tableLayout":"center","titleAlignment":null,"titleHeading":null,"tableList":[{"content":"<p><strong>Your clients will benefit from 25% off health MOTs &ndash; the services that gives an overall assessment of health, identifying any health risks and areas of improvement.</strong><br />\n<br />\nWe want to help your clients improve their health and wellbeing.&nbsp; By having a health MOT, your clients can track their current health, identify potential health risks, and better understand their body. They&rsquo;re then given recommendations based on their results. This may include changes to their diet, physical activity level, lifestyle habits and stress management.<br />\n<strong></strong></p>\n<p><strong>How to access the service</strong><br />\nTo receive a discounted health MOT, the policyholder or life insured will need to call Square Health on 0330 8221 776&nbsp;and quote their LV= policy number.<br />\n<br />\nYour client and their spouse/partner can choose from three different health MOTs, which vary in comprehension and price.</p>","tableContent":[["﻿Health markers:","LV= Snapshot\n(looks at over 20 health markers)","LV= Well\n(Looks at over 35 health markers)","LV= Well+\n(Looks at over 50 health markers)"],["Kidney health","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">"],["Proteins","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">"],["Bone health","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">"],["Gout risk","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">"],["Diabetes risk","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">"],["Cholesterol status","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">"],["Liver health","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">"],["Anaemia risk","<img src=\"-/life/media/Athena/icons/small/cross-x-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">"],["Blood Cancer risk","<img src=\"-/life/media/Athena/icons/small/cross-x-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">"],["Clotting status","<img src=\"-/life/media/Athena/icons/small/cross-x-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">"],["Lung function","<img src=\"-/life/media/Athena/icons/small/cross-x-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/cross-x-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">"],["Thyroid health","<img src=\"-/life/media/Athena/icons/small/cross-x-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/cross-x-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">"],["Nutrition consultation","<img src=\"-/life/media/Athena/icons/small/cross-x-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/cross-x-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">"],["Urinalysis","<img src=\"-/life/media/Athena/icons/small/cross-x-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/cross-x-40x40.svg\">","<img src=\"-/life/media/Athena/icons/small/tick-check-40x40.svg\">"]],"footnoteMessage":""},{"content":"<strong>How much does it cost?</strong>","tableContent":[["﻿MOT type","Normal cost","LV= members price"],["","","(25% discount)"],["Snapshot","£79","£59"],["Well","£199","£149"],["Well+","£265","£199"]],"footnoteMessage":""}]}}}]}});</script>
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    <div class="react-component featuredetails" data-name="featureDetails" data-id="b2939f82-9d14-4e88-ae07-86948a41eecb">
        <div id="b2939f82-9d14-4e88-ae07-86948a41eecb"><link rel="preload" as="image" href="/-/life/media/athena/images/supporting-your-clients/logos/logo-square-health-360x140.png"/><div id="ae3c69e9-e3a3-4107-8562-9b417f7b3072" class="intro-Text-container no-margin background-primary1"><div class="main-container-fullbleed"><div class="grid intro-image image-left"><div class="img-align order2"><div><img src="/-/life/media/athena/images/supporting-your-clients/logos/logo-square-health-360x140.png" alt="Squarehealth"/></div></div><div class="order1 grid-flex"><h2 class="title left">About our partner, Square Health</h2></div><div class="grid content-body order3"><span class="rte description left">Founded by practising doctors, Square Health provides expert medical services using the latest online technology. With one of the largest networks of over 5,000 UK medical professionals, including doctors and healthcare specialists.&nbsp;<br />
<br />
Each Square Health practitioner is highly trained and experienced, as well as being registered with the <a rel="noopener noreferrer" href="http://www.gmc-uk.org/" target="_blank" title="General Medical Council website">General Medical Council</a> (GMC). They are all based in the UK. Square Health is also registered with the <a rel="noopener noreferrer" href="http://www.cqc.org.uk/location/1-3060117803" target="_blank" title="Care Quality Commission website">Care Quality Commission</a> (CQC) and also follows the <a rel="noopener noreferrer" href="https://www.nice.org.uk/" target="_blank" title="National Institute for Health and Care Excellence website">National Institute for Health and Care Excellence</a> (NICE) guidelines.<br />
<br />
LV= Doctor Services is a confidential service powered by Square Health and medical data will not be shared with LV=. This service is a non-contractual benefit and can be changed or removed at any time.</span></div></div></div></div></div>
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