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href="/guaranteed-income-solutions/fixed-term-investment/guaranteed-income-drawdown" target="_self" class="" title="Guaranteed Income Drawdown" role="menuitem"><span>Guaranteed Income Drawdown</span></a></li></ul></li></ul></div></li></ul></div></li><li class="has-sub"><a href="/personal-protection" target="_self" class="" title="Protection" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Protection</span><span class="icon-arrow"></span></a><div class="subnav level1"><ul><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Personal Protection</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Products</h3><ul class="children"><li><a href="/personal-protection" target="_self" class="" title="Personal Protection" role="menuitem"><span>Personal Protection</span></a></li><li><a href="/personal-protection/income-protection" target="_self" class="" title="Income Protection" role="menuitem"><span>Income Protection</span></a></li><li><a href="/personal-protection/life-and-critical-illness" target="_self" class="" title="Life and Critical Illness" role="menuitem"><span>Life and Critical Illness</span></a></li><li><a href="/personal-protection/life-protection" target="_self" class="" title="Life Protection" role="menuitem"><span>Life Protection</span></a></li><li><a href="/personal-protection/personal-sick-pay" target="_self" class="" title="Personal Sick Pay" role="menuitem"><span>Personal Sick Pay</span></a></li><li><a href="/personal-protection/family-income-benefit" target="_self" class="" title="Family Income Benefit" role="menuitem"><span>Family Income Benefit</span></a></li><li><a href="/personal-protection/gift-inter-vivos" target="_self" class="" title="Gift Inter Vivos" role="menuitem"><span>Gift Inter Vivos</span></a></li></ul></li><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/personal-protection/flexible-protection-plan" target="_self" class="" title="Flexible Protection Plan" role="menuitem"><span>Flexible Protection Plan</span></a></li><li><a href="/personal-protection/income-protection-solutions" target="_self" class="" title="Income Protection Solutions" role="menuitem"><span>Income Protection Solutions</span></a></li><li><a href="https://www.lvadviser.com/service/launchers/adviser/executelauncher?launcher=fpp-quote-multi" target="_blank" class="" title="Quote &amp; apply" role="menuitem"><span>Quote &amp; apply</span></a></li><li><a href="https://www.lvadviser.com/service/launchers/adviser/executelauncher?launcher=protection-progress-hub" target="_blank" class="" title="Protection Progress Hub" role="menuitem"><span>Protection Progress Hub</span></a></li><li><a href="/online-services/fastway/pre-uw-tool" target="_self" class="" title="Pre-underwriting tool" role="menuitem"><span>Pre-underwriting tool</span></a></li><li><a href="/online-services/personal-protection-tools-and-calculators" target="_self" class="" title="Tools &amp; calculators" role="menuitem"><span>Tools &amp; calculators</span></a></li><li><a href="/personal-protection/why-income-protection" target="_self" class="" title="Why Income Protection" role="menuitem"><span>Why Income Protection</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Business Protection</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Products</h3><ul class="children"><li><a href="/business-protection" target="_self" class="" title="Business Protection" role="menuitem"><span>Business Protection</span></a></li><li><a href="/business-protection/relevant-life-cover" target="_self" class="" title="Relevant Life Cover" role="menuitem"><span>Relevant Life Cover</span></a></li><li><a href="/business-protection/key-person-cover" target="_self" class="" title="Key Person Cover" role="menuitem"><span>Key Person Cover</span></a></li><li><a href="/business-protection/share-and-partnership-protection" target="_self" class="" title="Share &amp; Partnership Protection" role="menuitem"><span>Share &amp; Partnership Protection</span></a></li><li><a href="/business-protection/executive-income-protection" target="_self" class="" title="Executive Income Protection" role="menuitem"><span>Executive Income Protection</span></a></li></ul></li><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="https://www.lvadviser.com/service/launchers/adviser/executelauncher?launcher=fpp-quote-multi" target="_blank" class="" title="Quote &amp; apply" role="menuitem"><span>Quote &amp; apply</span></a></li><li><a href="/online-services/business-protection-tools-and-calculators" target="_self" class="" title="Tools &amp; calculators" role="menuitem"><span>Tools &amp; calculators</span></a></li><li><a href="/business-protection/trusts" target="_self" class="" title="Business Protection &amp; Trusts" role="menuitem"><span>Business Protection &amp; Trusts</span></a></li><li><a href="/business-protection/tax-treatment" target="_self" class="" title="Tax treatment" role="menuitem"><span>Tax treatment</span></a></li><li><a href="/business-protection/business-protection-guide" target="_self" class="" title="Guide to Business Protection" role="menuitem"><span>Guide to Business Protection</span></a></li></ul></li></ul></div></li></ul></div></li><li class="has-sub"><a href="/equity-release" target="_self" class="" title="Equity Release" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Equity Release</span><span class="icon-arrow"></span></a><div class="subnav level1"><ul><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Products</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Products</h3><ul class="children"><li><a href="/equity-release" target="_self" class="" title="Equity Release" role="menuitem"><span>Equity Release</span></a></li><li><a href="/equity-release/lifetime-mortgage-lump-sum" target="_self" class="" title="Lifetime Mortgage Lump Sum Plus" role="menuitem"><span>Lifetime Mortgage Lump Sum Plus</span></a></li><li><a href="/equity-release/lifetime-mortgage-drawdown" target="_self" class="" title="Lifetime Mortgage Drawdown Plus" role="menuitem"><span>Lifetime Mortgage Drawdown Plus</span></a></li><li><a href="/equity-release/lifetime-mortgage-lump-sum-lifestyle" target="_self" class="" title="Lifetime Mortgage Lump Sum Lifestyle" role="menuitem"><span>Lifetime Mortgage Lump Sum Lifestyle</span></a></li><li><a href="/equity-release/lifetime-mortgage-drawdown-lifestyle" target="_self" class="" title="Lifetime Mortgage Drawdown Lifestyle" role="menuitem"><span>Lifetime Mortgage Drawdown Lifestyle</span></a></li></ul></li><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/contact-us/equity-release" target="_self" class="" title="Contact us" role="menuitem"><span>Contact us</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Resources</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Resources</h3><ul class="children"><li><a href="/online-services/equity-release-portal" target="_self" class="" title="Equity Release Portal" role="menuitem"><span>Equity Release Portal</span></a></li><li><a href="/online-services/equity-release-portal/faqs" target="_self" class="" title="Equity Release Portal FAQs" role="menuitem"><span>Equity Release Portal FAQs</span></a></li><li><a href="/equity-release/adviser-marketing-hub" target="_self" class="" title="Adviser Marketing Hub" role="menuitem"><span>Adviser Marketing Hub</span></a></li><li><a href="/knowledge-centre/video-and-webinar-library/equity-release" target="_self" class="" title="Equity Release videos and webinars" role="menuitem"><span>Equity Release videos and webinars</span></a></li><li><a href="/equity-release/early-repayment-calculator" target="_self" class="" title="Lifetime Mortgage Early Repayment Calculator" role="menuitem"><span>Lifetime Mortgage Early Repayment Calculator</span></a></li><li><a href="/equity-release/lifetime-mortgages-updates" target="_self" class="" title="Lifetime mortgages updates" role="menuitem"><span>Lifetime mortgages updates</span></a></li><li><a href="/equity-release/equity-release-council" target="_self" class="" title="Equity Release Council" role="menuitem"><span>Equity Release Council</span></a></li></ul></li><li><h3 class="section-heading">Supporting your client</h3><ul class="children"><li><a href="/supporting-your-client/care-navigator" target="_self" class="" title="Care navigator" role="menuitem"><span>Care navigator</span></a></li><li><a href="/supporting-your-client/doctors-services" target="_self" class="" title="LV= Doctor Services" role="menuitem"><span>LV= Doctor Services</span></a></li></ul></li></ul></div></li></ul></div></li><li class="has-sub"><a href="/supporting-you" target="_self" class="" title="Support" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Support</span><span class="icon-arrow"></span></a><div class="subnav level1"><ul><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Knowledge centre</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/knowledge-centre" target="_self" class="" title="Knowledge centre" role="menuitem"><span>Knowledge centre</span></a></li><li><a href="/knowledge-centre/video-and-webinar-library" target="_self" class="" title="Video and webinar library" role="menuitem"><span>Video and webinar library</span></a></li><li><a href="/knowledge-centre/protection-webinar-calendar" target="_self" class="" title="Protection webinar calendar" role="menuitem"><span>Protection webinar calendar</span></a></li><li><a href="/knowledge-centre/news-hub" target="_self" class="" title="News hub" role="menuitem"><span>News hub</span></a></li><li><a href="/knowledge-centre/article-library" target="_self" class="" title="Article library" role="menuitem"><span>Article library</span></a></li><li><a href="/knowledge-centre/fuel-for-life" target="_self" class="" title="Fuel for Life" role="menuitem"><span>Fuel for Life</span></a></li><li><a href="/knowledge-centre/reaching-resilience" target="_self" class="" title="Reaching Resilience" role="menuitem"><span>Reaching Resilience</span></a></li><li><a href="/knowledge-centre/technical-hub" target="_self" class="" title="Technical Hub" role="menuitem"><span>Technical Hub</span></a></li><li><a href="/pensions/tax-year-end" target="_self" class="" title="Tax year end" role="menuitem"><span>Tax year end</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Claims</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-you/claims" target="_self" class="" title="Claims" role="menuitem"><span>Claims</span></a></li><li><a href="/supporting-you/claims/our-claims-approach" target="_self" class="" title="Our approach to claims" role="menuitem"><span>Our approach to claims</span></a></li><li><a href="/supporting-you/claims/real-stories" target="_self" class="" title="Real stories" role="menuitem"><span>Real stories</span><span class="new">New</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Protection underwriting</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-you/protection-underwriting" target="_self" class="" title="Protection underwriting" role="menuitem"><span>Protection underwriting</span></a></li><li><a href="/supporting-you/protection-underwriting/misrepresentation" target="_self" class="" title="Underwriting misrepresentation" role="menuitem"><span>Underwriting misrepresentation</span></a></li></ul></li></ul></div></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Trusts</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-you/trusts" target="_self" class="" title="Trusts" role="menuitem"><span>Trusts</span></a></li><li><a href="/supporting-you/trusts/types-of-trust" target="_self" class="" title="Types of trusts" role="menuitem"><span>Types of trusts</span></a></li><li><a href="/supporting-you/trusts/trs" target="_self" class="" title="Trust Registration Service - FAQs" role="menuitem"><span>Trust Registration Service - FAQs</span></a></li></ul></li></ul></div></li><li class=""><a href="/supporting-you/protection-large-case-team" target="_self" class=" " title="Protection large case team" role="menuitem"><span>Protection large case team</span></a></li><li class=""><a href="/supporting-you/vulnerable-customers" target="_self" class=" " title="Vulnerable customers" role="menuitem"><span>Vulnerable customers</span></a></li><li class=""><a href="/supporting-you/suitability-letter-builder" target="_self" class=" " title="Suitability letter builder" role="menuitem"><span>Suitability letter builder</span></a></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Portals and integration</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">Overview</h3><ul class="children"><li><a href="/adviser-portal" target="_self" class="" title="Savings and Retirement Adviser Portal" role="menuitem"><span>Savings and Retirement Adviser Portal</span></a></li><li><a href="/online-services" target="_self" class="" title="Online services" role="menuitem"><span>Online services</span></a></li><li><a href="/online-services/portals" target="_self" class="" title="Third party portals" role="menuitem"><span>Third party portals</span></a></li><li><a href="/online-services/integration" target="_self" class="" title="Back office integration" role="menuitem"><span>Back office integration</span><span class="new">New</span></a></li></ul></li></ul></div></li><li class=""><a href="/supporting-you/setting-up-an-agency" target="_self" class=" " title="Setting up an Agency" role="menuitem"><span>Setting up an Agency</span></a></li><li class=""><a href="/supporting-you/lv-news" target="_self" class=" " title="Our future plans" role="menuitem"><span>LV= news</span></a></li><li class=""><a class="has-sub " role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Consumer Duty</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-you/consumer-duty-hub" target="_self" class="" title="Consumer Duty" role="menuitem"><span>Consumer Duty</span></a></li><li><a href="/supporting-you/consumer-duty-hub/protection" target="_self" class="" title="Protection" role="menuitem"><span>Protection</span></a></li><li><a href="/supporting-you/consumer-duty-hub/savings-and-retirement" target="_self" class="" title="Savings and Retirement" role="menuitem"><span>Savings and Retirement</span></a></li><li><a href="/supporting-you/consumer-duty-hub/equity-release" target="_self" class="" title="Equity Release" role="menuitem"><span>Equity Release</span></a></li></ul></li></ul></div></li><li class=""><a href="/supporting-your-client/why-lv" target="_self" class="has-sub " title="Why LV=" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Why LV=</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-your-client/why-lv" target="_self" class="" title="Why LV=" role="menuitem"><span>Why LV=</span></a></li><li><a href="/supporting-your-client/why-lv/mutual-bonus" target="_self" class="" title="Mutual bonus" role="menuitem"><span>Mutual bonus</span></a></li><li><a href="/supporting-your-client/why-lv/lv-difference" target="_self" class="" title="Exit bonus" role="menuitem"><span>One-off bonus</span></a></li><li><a href="/supporting-your-client/why-lv/our-awards" target="_self" class="" title="Our awards" role="menuitem"><span>Our awards</span></a></li></ul></li></ul></div></li><li class=""><a href="/supporting-your-client/member-benefits" target="_self" class="has-sub " title="Member benefits" role="menuitem" aria-expanded="false" aria-haspopup="true"><span>Member benefits</span><span class="icon-arrow"></span></a><div class="subnav level2"><ul><li><h3 class="section-heading">More</h3><ul class="children"><li><a href="/supporting-your-client/member-benefits" target="_self" class="" title="Member benefits" role="menuitem"><span>Member benefits</span></a></li><li><a href="/supporting-your-client/member-benefits/legal-advice" target="_self" class="" title="Legal Advice Line" role="menuitem"><span>Legal Advice Line</span></a></li><li><a href="/supporting-your-client/doctors-services" target="_self" class="" title="LV= Doctor Services" role="menuitem"><span>LV= Doctor Services</span></a></li><li><a href="/supporting-your-client/care-navigator" target="_self" class="" title="Care navigator" role="menuitem"><span>Care navigator</span></a></li></ul></li></ul></div></li></ul></div></li><li class="doc-library"><a href="/document-library" 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        <div id="3444edbe-8099-4be7-a6e1-4753f1f78dfe"><link rel="preload" as="image" href="/-/life/media/athena/flourishes/small/laptop-login-online-60x120-white-1.png"/><div id="1782241284306" class="callout-content-holder"><div class="callout-container dark fullbleed"><div class="inner-container left "><div class="image-block"><img src="/-/life/media/athena/flourishes/small/laptop-login-online-60x120-white-1.png" class="callout-image" alt="laptop-login-online-60x120-white-1"/></div><div class="content-block"><h2 class="title content-title">Submit business via the LV= Adviser Portal</h2><a href="tel:" target="_self" class="title contact-link textlink" title=""></a><span class="rte content-body">Did you know you can submit new business via the portal? Login now to&nbsp;find out more.</span></div><div class="cta-block"><a href="https://portal.lvadviser.com/quote/#/quotes/create" target="_blank" class=" cta secondary" title="">Login to the portal</a></div></div></div></div></div>
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        <div id="c3900ca2-da26-47cb-9ac8-c6a2b64f05b6"><div id="c48d3a64-b36a-499f-9b0a-734a991a1bfc" class="accordian-container"><div class="inner-container left"><div class="main-content"><h2 class="title h2-regular">Key dates and  information</h2><span class="rte body-copy"><p>Here you'll find a list of dates that completed&nbsp;applications, supporting documents and transfers&nbsp;must all be received by. You can also find bank&nbsp;transfer details and addresses to send cheques to.</p>
<p><strong>Please note: all proof of address/ bank accounts must be in colour</strong></p></span></div><div class="accordian-content"><div class="accordian-item closed " role="button" tabindex="0" aria-expanded="false"><div class="item-title icon-title closed"><h2 class="title item-title">New business</h2></div></div><div class="accordian-item closed " role="button" tabindex="0" aria-expanded="false"><div class="item-title icon-title closed"><h2 class="title item-title">LV= ISA</h2></div></div><div class="accordian-item closed " role="button" tabindex="0" aria-expanded="false"><div class="item-title icon-title closed"><h2 class="title item-title">Drawdown</h2></div></div><div class="accordian-item closed " role="button" tabindex="0" aria-expanded="false"><div class="item-title icon-title closed"><h2 class="title item-title">LV= Platform Services</h2></div></div></div></div></div></div>
<script>LVSiteConfigs.components.data.push({"name":"accordian","reactName":"Athena.accordian","id":"c3900ca2-da26-47cb-9ac8-c6a2b64f05b6","type":"dynamic","props":{"Id":{"Guid":"c48d3a64-b36a-499f-9b0a-734a991a1bfc"},"titleHeading":{"label":"Key dates and  information","type":"h2"},"description":"<p>Here you'll find a list of dates that completed&nbsp;applications, supporting documents and transfers&nbsp;must all be received by. You can also find bank&nbsp;transfer details and addresses to send cheques to.</p>\n<p><strong>Please note: all proof of address/ bank accounts must be in colour</strong></p>","flowTitle":{"label":"","type":""},"layout":"left","closeLabel":"","accordionItems":[{"head":{"label":"New business","type":""},"content":{"name":"featureDetails","reactName":"Athena.featureDetails","id":"6065b725-c931-44da-a3d6-e672a68f9f2a","type":"static","props":{"Id":null,"titleHeading":null,"description":"<ul>\n    <li><strong>12pm 1<sup>st</sup> April 2026</strong> - Completed application, supporting documents and transfer must all be&nbsp;received by the stated time and date to be processed within the 25/26 tax year.</li>\n    <li><strong>25<sup>th</sup> March 2026</strong> - Cheques must be received by this date to be processed.</li>\n</ul>\n<table style=\"width:100%; border-collapse:separate; border-spacing:0;\">\n    <tbody>\n        <tr>\n            <!-- Column 1 -->\n            <td style=\"border:1px solid #0d2c41;\n            border-radius:10px;\n            padding:12px;\n            width:49%;\n            vertical-align:top;\">\n            <h3 style=\"margin:0 0 12px 0;\"><strong>Bank transfers</strong></h3>\n            <p>When sending bank transfers please remember to quote the clients plan reference number:</p>\n            <p>\n            <strong>Account Name:</strong> NMPTL Client Money<br />\n            <strong>Account Number:</strong> 21718060<br />\n            <strong>Sort Code:</strong> 15-10-00\n            </p>\n            </td>\n            <!-- Spacer -->\n            <td style=\"width:12px;\"></td>\n            <!-- Column 2 -->\n            <td style=\"border:1px solid #0d2c41;\n            border-radius:10px;\n            padding:12px;\n            width:49%;\n            vertical-align:top;\">\n            <h3 style=\"margin:0 0 12px 0;\"><strong>Cheques</strong></h3>\n            <p>Please send cheques to:</p>\n            <p>\n            LV= New Business Team<br />\n            LV= PO Box 342<br />\n            Wymondham<br />\n            NR18 8HS\n            </p>\n            <p>To be received by <strong>25<sup>th</sup> March 2026</strong></p>\n            </td>\n        </tr>\n    </tbody>\n</table>","image":null,"layout":"","background":null,"disableBottomSpace":false}}},{"head":{"label":"LV= ISA","type":"h2"},"content":{"name":"featureDetails","reactName":"Athena.featureDetails","id":"31ae6472-4aa6-498a-8a1f-826c63a5868f","type":"static","props":{"Id":null,"titleHeading":null,"description":"<ul>\n    <li><strong>12pm 1<sup>st</sup> April 2026</strong>&nbsp;- Application, funds, and all outstanding information/documentation (bank statements, gifting form etc) to be received.</li>\n</ul>\n<table style=\"width:100%; border-collapse:separate; border-spacing:0;\">\n    <tbody>\n        <tr>\n            <!-- Column 1 -->\n            <td style=\"border:1px solid #0d2c41;\n            border-radius:10px;\n            padding:12px;\n            width:49%;\n            vertical-align:top;\">\n            <h3 style=\"margin:0 0 12px 0;\"><strong>Bank transfers</strong></h3>\n            <p>When sending bank transfers please remember to quote the clients plan reference number:</p>\n            <p>\n            <strong>Account Name:</strong>&nbsp;LVFS Ltd<br />\n            <strong>Account Number:</strong>&nbsp;83340295<br />\n            <strong>Sort Code:</strong>&nbsp;20-00-00\n            </p>\n            </td>\n            <!-- Spacer -->\n            <td style=\"width:12px;\"></td>\n            <!-- Column 2 -->\n            <td style=\"border:1px solid #0d2c41;\n            border-radius:10px;\n            padding:12px;\n            width:49%;\n            vertical-align:top;\">\n            <h3 style=\"margin:0 0 12px 0;\"><strong>Cheques</strong></h3>\n            <p>Please send cheques to:</p>\n            <p>\n            LV= SMF Team<br />\n            LV= PO Box 342<br />\n            Wymondham<br />\n            NR18 8HS\n            </p>\n            <p>To be received by <strong>25<sup>th</sup> March 2026</strong></p>\n            </td>\n        </tr>\n    </tbody>\n</table>","image":null,"layout":"","background":null,"disableBottomSpace":false}}},{"head":{"label":"Drawdown","type":""},"content":{"name":"featureDetails","reactName":"Athena.featureDetails","id":"fa047d3e-0626-48ed-b2da-d75515133f8c","type":"static","props":{"Id":null,"titleHeading":null,"description":"<p>All outstanding info must be received by these dates:</p>\n<ul>\n    <li><strong>13<sup>th</sup> March 2026 12.30pm</strong> - Requests from external investments must be received.</li>\n    <li><strong>20<sup>th</sup> March 2026 12.30pm</strong> - Requests from internal investments must be received.</li>\n</ul>","image":null,"layout":"","background":null,"disableBottomSpace":false}}},{"head":{"label":"LV= Platform Services","type":"h2"},"content":{"name":"featureDetails","reactName":"Athena.featureDetails","id":"e4305ff6-7209-46dc-bec0-2036d7b3d54d","type":"static","props":{"Id":null,"titleHeading":null,"description":"<p>We want to ensure you have all the key dates and deadlines you need for LV= Platform Services. If you have any questions, please email <a href=\"mailto:LVPlatformServices@lv.com\" title=\"LV platform services email\">LVPlatformServices@lv.com</a>.</p>\n<table style=\"width:100%; border-collapse:separate; border-spacing:0;\">\n    <tbody>\n        <tr>\n            <!-- Column 1 -->\n            <td style=\"border:1px solid #0d2c41;\n            border-radius:10px;\n            padding:12px;\n            width:49%;\n            vertical-align:top;\">\n            <h3 style=\"margin:0 0 12px 0;\">\n            <strong>Bank details</strong><span style=\"font-size: 13px;\"></span>\n            </h3>\n            <p>\n            <strong>Bank:</strong>&nbsp;Metrobank<br />\n            <strong>Account name:</strong>&nbsp;EISL Client Collections Account<br />\n            <strong>Account number:</strong> 21862465<br />\n            <strong>Sort Code:</strong> 23-05-80\n            </p>\n            <p>\n            <strong>Client Reference:</strong> LV1234567-001 (sub-account code to change depending on required sub-account Pension / ISA / GIA).\n            </p>\n            </td>\n            <!-- Spacer -->\n            <td style=\"width:12px;\"></td>\n            <!-- Column 2 -->\n            <td style=\"border:1px solid #0d2c41;\n            border-radius:10px;\n            padding:12px;\n            width:49%;\n            vertical-align:top;\">\n            <h3 style=\"margin:0 0 12px 0;\"><strong>Cheques</strong></h3>\n            <p>Please make cheques payable to 'EISL CLIENT COLLECTIONS ACCOUNT', with the client's account reference specified on the back of the cheque, for example: LV1234567-001.</p>\n            <p>\n            Embark Investment Services Ltd<br />\n            LV= PO Box 342<br />\n            Wymondham<br />\n            NR18 8HS\n            </p>\n            </td>\n        </tr>\n    </tbody>\n</table>\n<p><span class=\"h3-size\">\n</span></p>\n<p><span class=\"h3-size\">Pension / ISA / GIA contributions</span></p>\n<ul>\n    <li><strong>14th March 2026</strong>&nbsp;- New Direct Debit Mandates that need to be set-up before the end of tax year must be entered, bank account authorised and received by the Platform via email or post.</li>\n    <li><strong>24 March 2026</strong>&nbsp;- Cheque Payments &ndash; cheques should be sent to the appropriate address and with the clients account reference specified on the back of the cheque: LV1234567-001.</li>\n    <li><strong>3 April 2026 close of business</strong> - Contributions for the 2025/26 tax year must be received into Embark's bank account, including Direct Credit and Bank Transfers.</li>\n    <ul>\n        <li>Bank Transfers can take up to 5 working days depending on the bank.</li>\n        <li>Please ensure the client&rsquo;s account is open on the platform, the payment is made to the correct bank account, and the full reference, including the sub-account reference, is completed. For example: LV1234567-001.</li>\n    </ul>\n</ul>\n<hr style=\"margin-top: 24px; margin-bottom: 24px;\" />\n<p><span class=\"h3-size\">Regular pension income</span></p>\n<ul>\n    <li>\n    <p><strong>17 March 2026</strong>&nbsp;- Any new or regular income amendments, input or changes keyed and relevant funds cleared in the cash account.</p>\n    </li>\n</ul>\n<p><span class=\"h3-size\">Bed and ISA instructions</span></p>\n<ul>\n    <li><span class=\"h3-size\"></span><strong>22 March 2026</strong>&nbsp;- Please complete all Bed &amp; ISA instructions on or before 22nd March to ensure the process completes in the current tax year.</li>\n</ul>\n<p><span class=\"h3-size\">UFPLS / One-off pension income</span></p>\n<ul>\n    <li><span class=\"h3-size\"></span><strong>24 March 2026 at 11am</strong> - Monies to be cleared in cash within the pension (including any investment sale proceeds) and requests keyed on the platform.</li>\n</ul>\n<p><span class=\"h3-size\">PCLS</span></p>\n<ul>\n    <li><span class=\"h3-size\"></span><strong>2 April 2026 11am</strong> - Monies to be cleared in cash within the pension (including any investment sale proceeds) and relevant funds cleared in the cash account.</li>\n</ul>\n<p><span class=\"h3-size\">ISA / GIA withdrawals and internal payments</span></p>\n<ul>\n    <li><span class=\"h3-size\"></span><strong>2 April 2026 11am</strong> - monies to be cleared in cash within the ISA/GIA (including any investment sale proceeds) and requests keyed on the platform.</li>\n</ul>\n<hr style=\"margin-top: 24px; margin-bottom: 24px;\" />\n<p><span class=\"h3-size\">Payments</span></p>\n<ul>\n    <li>Direct credit: include full client reference (e.g. LV1234567 001)</li>\n    <li>Direct debit mandates: set up and received by Thu 12 March</li>\n    <li>Cheques: received by Mon 23 March</li>\n</ul>\n<p>Bank transfers: allow 5 working days; funds must arrive by COB Thu 2 April</p>\n<hr style=\"margin-top: 24px; margin-bottom: 24px;\" />\n<p><span class=\"h3-size\">Payments to clients</span></p>\n<p>If a scheduled payment falls on a bank holiday, it will be processed on the previous working day.</p>\n<ul>\n    <li>Any income payments due between 3&ndash;6 April will be brought forward and paid on 2 April.</li>\n    <li>This means income payments due on 6 April (the first day of the new tax year) will be made on the last working day of the current tax year (2025/26).</li>\n</ul>\n<hr style=\"margin-top: 24px; margin-bottom: 24px;\" />\n<p><span class=\"h3-size\">Client contributions</span></p>\n<p>If a scheduled contribution date falls on a bank holiday, it will be collected on the next working day.</p>\n<ul>\n    <li>Any contributions due between 3&ndash;6 April will be collected on 7 April.</li>\n    <li>This means contributions will be collected in the new tax year (2026/27).</li>\n</ul>","image":null,"layout":"","background":null,"disableBottomSpace":false}}}]}});</script>
    </div>
    <div class="react-component mainfeatures" data-name="mainFeatures" data-id="5b264cf8-3c33-4874-ab77-4f85c9f3a6a9">
        <div id="5b264cf8-3c33-4874-ab77-4f85c9f3a6a9"><link rel="preload" as="image" href="/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg"/><div id="606c9478-75d3-4d17-9f7b-43616eeeb55f" class="main-features-container column-2-one-third background-primary1"><div class="main-container-fullbleed"><div class="main-feature-fullbleed"><div class="content"><h2 class="title h2-regular">Useful documents and resources</h2><span class="rte description"><p>Here you'll find a list of application forms and resources to help during tax year end.</p>
<p>Want to complete via DocuSign? We can only accept DocuSign through our DocuSign account so please <a href="/contact-us" title="contact us">contact us</a>&nbsp;to send this to you.</p></span></div><div class="features-list-container"><ul><li class="body-copy "><div><img src="/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg" alt="Download icon" role="presentation"/></div><span class="rte "><p><a rel="noopener noreferrer" href="https://www.lvadviser.com/service/documentlibrary/get/abda67b8f7e64aa7a02176b088f1bacd/flexible-transition-account-application-form" target="_blank" title="Switch to LV=">Switch to LV=</a><br />
LV= SIPP application form.</p></span></li><li class="body-copy "><div><img src="/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg" alt="Download icon" role="presentation"/></div><span class="rte "><a rel="noopener noreferrer" href="https://www.lvadviser.com/service/documentlibrary/get/a5eb479bcc8240bb99c5290bca131e80/flexible-transitions-account-increase-to-contributions-single-contribution-only" target="_blank" title="Make a single contribution">Make a single contribution</a><br />
LV= SIPP Flexible Transitions Account single contribution (top up only) application form.</span></li><li class="body-copy "><div><img src="/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg" alt="Download icon" role="presentation"/></div><span class="rte "><a rel="noopener noreferrer" href="https://www.lvadviser.com/service/documentlibrary/get/1c0fe00b92c64424b41216603b814eb3/fta-contributions-and-additional-transfers" target="_blank" title="Increase a regular contribution">Increase a regular contribution</a><br />
LV= SIPP Contributions and Additional Transfers application form.</span></li><li class="body-copy "><div><img src="/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg" alt="Download icon" role="presentation"/></div><span class="rte "><a rel="noopener noreferrer" href="https://www.lvadviser.com/service/documentlibrary/get/87d21bead7394bb896a5a5db88111cfa/tax-free-cash-application" target="_blank" title="Tax Free Cash">Tax Free Cash</a><br />
Tax Free Cash &amp; Income application form.</span></li><li class="body-copy "><div><img src="/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg" alt="Download icon" role="presentation"/></div><span class="rte "><p><a rel="noopener noreferrer" href="https://www.lvadviser.com/service/documentlibrary/get/8E9A331AA1D04D26AD59240E2A83759A/isa-top-up-application-form" target="_blank" title="LV= ISA-Top up application form">LV= ISA - Top Ups</a><br />
Application Form for the current tax year.</p></span></li></ul></div></div></div></div></div>
<script>LVSiteConfigs.components.data.push({"name":"mainFeatures","reactName":"Athena.mainFeatures","id":"5b264cf8-3c33-4874-ab77-4f85c9f3a6a9","type":"dynamic","props":{"layoutOptions":"column-2-one-third","imageUrl":null,"titleHeading":{"label":"Useful documents and resources","align":"","type":"h2"},"description":"<p>Here you'll find a list of application forms and resources to help during tax year end.</p>\n<p>Want to complete via DocuSign? We can only accept DocuSign through our DocuSign account so please <a href=\"/contact-us\" title=\"contact us\">contact us</a>&nbsp;to send this to you.</p>","leftfeatureItem":[{"description":"<p><a rel=\"noopener noreferrer\" href=\"https://www.lvadviser.com/service/documentlibrary/get/abda67b8f7e64aa7a02176b088f1bacd/flexible-transition-account-application-form\" target=\"_blank\" title=\"Switch to LV=\">Switch to LV=</a><br />\nLV= SIPP application form.</p>","icon":{"src":"/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg","html":"<img src=\"/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg?iar=0&amp;hash=50700C6F708BF441366F7D27271AA64B\" alt=\"Download icon\" />","Size":{"Height":0,"Width":0},"Extension":"svg","alt":"Download icon","isEditMode":false}},{"description":"<a rel=\"noopener noreferrer\" href=\"https://www.lvadviser.com/service/documentlibrary/get/a5eb479bcc8240bb99c5290bca131e80/flexible-transitions-account-increase-to-contributions-single-contribution-only\" target=\"_blank\" title=\"Make a single contribution\">Make a single contribution</a><br />\nLV= SIPP Flexible Transitions Account single contribution (top up only) application form.","icon":{"src":"/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg","html":"<img src=\"/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg?iar=0&amp;hash=50700C6F708BF441366F7D27271AA64B\" alt=\"Download icon\" />","Size":{"Height":0,"Width":0},"Extension":"svg","alt":"Download icon","isEditMode":false}},{"description":"<a rel=\"noopener noreferrer\" href=\"https://www.lvadviser.com/service/documentlibrary/get/1c0fe00b92c64424b41216603b814eb3/fta-contributions-and-additional-transfers\" target=\"_blank\" title=\"Increase a regular contribution\">Increase a regular contribution</a><br />\nLV= SIPP Contributions and Additional Transfers application form.","icon":{"src":"/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg","html":"<img src=\"/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg?iar=0&amp;hash=50700C6F708BF441366F7D27271AA64B\" alt=\"Download icon\" />","Size":{"Height":0,"Width":0},"Extension":"svg","alt":"Download icon","isEditMode":false}},{"description":"<a rel=\"noopener noreferrer\" href=\"https://www.lvadviser.com/service/documentlibrary/get/87d21bead7394bb896a5a5db88111cfa/tax-free-cash-application\" target=\"_blank\" title=\"Tax Free Cash\">Tax Free Cash</a><br />\nTax Free Cash &amp; Income application form.","icon":{"src":"/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg","html":"<img src=\"/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg?iar=0&amp;hash=50700C6F708BF441366F7D27271AA64B\" alt=\"Download icon\" />","Size":{"Height":0,"Width":0},"Extension":"svg","alt":"Download icon","isEditMode":false}},{"description":"<p><a rel=\"noopener noreferrer\" href=\"https://www.lvadviser.com/service/documentlibrary/get/8E9A331AA1D04D26AD59240E2A83759A/isa-top-up-application-form\" target=\"_blank\" title=\"LV= ISA-Top up application form\">LV= ISA - Top Ups</a><br />\nApplication Form for the current tax year.</p>","icon":{"src":"/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg","html":"<img src=\"/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg?iar=0&amp;hash=50700C6F708BF441366F7D27271AA64B\" alt=\"Download icon\" />","Size":{"Height":0,"Width":0},"Extension":"svg","alt":"Download icon","isEditMode":false}}],"rightfeatureItem":[{"description":"<a href=\"https://www.lvadviser.com/service/documentlibrary/get/87d21bead7394bb896a5a5db88111cfa/tax-free-cash-application\" target=\"_blank\" title=\"Take a lump sum/income\">Take a lump sum/income</a>","icon":null},{"description":"<a rel=\"noopener noreferrer\" href=\"https://www.lvadviser.com/service/documentlibrary/get/87d21bead7394bb896a5a5db88111cfa/tax-free-cash-application\" target=\"_blank\" title=\"Tax Free Cash\">Tax Free Cash</a><br />\nTax Free Cash &amp; Income application form.","icon":{"src":"/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg","html":"<img src=\"/-/life/media/athena/icons/small/pdf-paper-download-40x40.svg?iar=0&amp;hash=50700C6F708BF441366F7D27271AA64B\" alt=\"Download icon\" />","Size":{"Height":0,"Width":0},"Extension":"svg","alt":"Download icon","isEditMode":false}},{"description":"<a href=\"https://www.lvadviser.com/service/documentlibrary/get/87d21bead7394bb896a5a5db88111cfa/tax-free-cash-application\" target=\"_blank\" title=\"Monthly Cash Policy\">Monthly Cash Policy</a>","icon":null}],"background":"background-primary1","disableBottomSpace":false,"isEditMode":false,"html":null,"Id":{"Guid":"606c9478-75d3-4d17-9f7b-43616eeeb55f"}}});</script>
    </div>
    <div class="react-component accordian" data-name="accordian" data-id="1c02b03e-7076-471f-be49-8f353fac922c">
        <div id="1c02b03e-7076-471f-be49-8f353fac922c"><div id="bd63dd88-ad81-41d8-aad6-6a1f5200821a" class="accordian-container"><div class="inner-container center"><div class="main-content"><h2 class="title h2-regular">Frequently asked questions</h2><span class="rte body-copy"><p style="text-align: center;">We have collated all our most common questions around tax year end and listed these below with the answers to save you having to contact us.</p></span></div><div class="accordian-content"><div class="accordian-item closed " role="button" tabindex="0" aria-expanded="false"><div class="item-title icon-title closed"><h2 class="title item-title">When will my client get their money?</h2></div></div><div class="accordian-item closed " role="button" tabindex="0" aria-expanded="false"><div class="item-title icon-title closed"><h2 class="title item-title">What will their tax code be for payments?</h2></div></div><div class="accordian-item closed " role="button" tabindex="0" aria-expanded="false"><div class="item-title icon-title closed"><h2 class="title item-title">When will my client receive their P60?</h2></div></div><div class="accordian-item closed " role="button" tabindex="0" aria-expanded="false"><div class="item-title icon-title closed"><h2 class="title item-title">My client hasn’t received their income. When will this be paid?</h2></div></div></div></div></div></div>
<script>LVSiteConfigs.components.data.push({"name":"accordian","reactName":"Athena.accordian","id":"1c02b03e-7076-471f-be49-8f353fac922c","type":"dynamic","props":{"Id":{"Guid":"bd63dd88-ad81-41d8-aad6-6a1f5200821a"},"titleHeading":{"label":"Frequently asked questions","type":"h2"},"description":"<p style=\"text-align: center;\">We have collated all our most common questions around tax year end and listed these below with the answers to save you having to contact us.</p>","flowTitle":{"label":"","type":""},"layout":"center","closeLabel":"","accordionItems":[{"head":{"label":"When will my client get their money?","type":"h2"},"content":{"name":"featureDetails","reactName":"Athena.featureDetails","id":"86033a76-23dd-4f56-86b0-b0db9ffe9364","type":"static","props":{"Id":null,"titleHeading":null,"description":"<p>Our turnaround times are 10-15 working days to make payments with the exception of external sales as their processing times are out of our hands. </p>\n<p>If funds are coming from an external source and we have received all outstanding information from you before our cut off times along with the funds by 31<sup>st </sup>March&nbsp;2026. We will ensure they are paid by 2<sup>nd</sup> April 2026.</p>\n<p>Please note any requests for the 26/27 tax year will be sold down and ready to pay. We aim to get these out within 5 working days days of the new tax year.</p>","image":null,"layout":"left","background":null,"disableBottomSpace":false}}},{"head":{"label":"What will their tax code be for payments?","type":"h2"},"content":{"name":"featureDetails","reactName":"Athena.featureDetails","id":"970f2853-cc68-44dd-8ee6-3031da166c44","type":"static","props":{"Id":null,"titleHeading":null,"description":"If this is their first time taking a taxable lump sum/ income from their plan they will be placed on an emergency tax code of 1257L Week 1/Month 1. If your client has taken a lump sum/income before we will use the tax code HMRC have provided us. Please note tax codes can change at any time. Should HMRC inform us of a new tax code while processing the request we will have to use the new code provided for the payment.","image":null,"layout":"","background":null,"disableBottomSpace":false}}},{"head":{"label":"When will my client receive their P60?","type":"h2"},"content":{"name":"featureDetails","reactName":"Athena.featureDetails","id":"fe27d2b7-3e98-48b6-862b-2092cef7e6bf","type":"static","props":{"Id":null,"titleHeading":null,"description":"We aim to issue P60's as quickly as possible during May 2026. If your client has not received this by June 2026, please contact us by calling 0800 0322 990 or emailing <a href=\"mailto:PensionsAdmin@lv.com\" title=\"Email PensionsAdmin@lv.com\">PensionsAdmin@lv.com</a>.","image":null,"layout":"","background":null,"disableBottomSpace":false}}},{"head":{"label":"My client hasn’t received their income. When will this be paid?","type":""},"content":{"name":"featureDetails","reactName":"Athena.featureDetails","id":"7b1996c3-8d44-49ee-a1e1-a08c792c86c0","type":"static","props":{"Id":null,"titleHeading":null,"description":"Income due on 6<sup>th</sup> April will have a payment date of 7<sup>th</sup> of April to ensure there are no tax implications.&nbsp;Income due 7<sup>th</sup>-10<sup>th</sup> will be paid on their due date.","image":null,"layout":"","background":null,"disableBottomSpace":false}}}]}});</script>
    </div>
    <div class="react-component featuredetails" data-name="featureDetails" data-id="c6ee920e-455b-4455-a3e4-6f02f3d49931">
        <div id="c6ee920e-455b-4455-a3e4-6f02f3d49931"><link rel="preload" as="image" href="/-/life/media/athena/flourishes/large/customer-money-people-360x285.svg"/><div id="90cbe386-6682-4402-a93d-088691fa7830" class="intro-Text-container no-margin background-primary1"><div class="main-container-fullbleed"><div class="grid intro-image image-left"><div class="img-align order2"><div><img src="/-/life/media/athena/flourishes/large/customer-money-people-360x285.svg" alt="Illustration of two smiling people near a stack of coins"/></div></div><div class="order1 grid-flex"><h2 class="title left">Income requests with no ad hoc adviser fees</h2></div><div class="grid content-body order3"><span class="rte description left"><p>Income requests can be requested over the phone if no ad-hoc adviser fee is required. Please call us&nbsp;to arrange this on:&nbsp;</p>
<p><strong>0800 032 2990</strong> (option 2)<br />
Lines open 9am - 5pm Monday to Friday<br />
For TextDirect: first dial 18001</p>
<p>Calls may be recorded and/or monitored for training and audit purposes.</p></span></div></div></div></div></div>
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