“What is the LV= Equity Release Portal and how does it work?”
“What is your charging structure?”
“How should I include any fees covered as part of the release of the portal?”
“Which products are available on the equity release portal?”
“Can I use the portal to quote and apply for additional borrowing for a client who already has a lifetime mortgage with you?”
“How do I register for the Equity Release Portal?”
“How do I obtain a KFI from the portal?”
“Can I still use a paper application form to submit cases?”
“How do I submit an application through the portal?”
“How do I track the progress of an application?”
“Can I check if you accept an application before submitting it through the portal?”
“Who do I contact if I have an issue logging in or using the portal?”
“What if I can’t remember my password?”