Your portal questions, answered
Our portal gives you instant, 24/7 access to writing Equity Release business with us.Find answers to frequently asked questions about our Equity Release Portal here.
Equity Release Portal:
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Find answers to frequently asked questions about our Equity Release Portal here.
“What is the LV= Equity Release Portal and how does it work?”
“What is your charging structure?”
“Which products are available on the Equity Release Portal?”
“Can I use the portal to quote and apply for additional borrowing for a client who already has a lifetime mortgage with you?”
“How do I register for the Equity Release Portal?”
"What changes have been made to our Lifetime Mortgage Drawdown Lifestyle and Lifetime Mortgage Drawdown+?"
"What changes have been made to the LV= Equity Release Portal?"
“How do I obtain a KFI from the portal?”
“Can I still use a paper application form to submit cases?”
“How do I submit an application through the portal?”
“How do I track the progress of an application?”
“Can I check if you accept an application before submitting it through the portal?”
“Who do I contact if I have an issue logging in or using the portal?”
“What if I can’t remember my password?”
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Email [email protected] to book an introductory meeting. Please quote your FCA number and postcode.