Protection Progress Hub
Track the status of your online applications in our Protection Progress Hub, an online tool that offers you many benefits, including:
Protection Progress Hub:
Download documents
Quote & Apply
Servicing
Application status at a glance, with a dashboard view.
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Filter applications on the dashboard – showing if action is required for it to be progressed.
- Drill down to a second page to see further details and functionality.
- Add a start date, add or amend client bank details, view and action alternative quotes.
- Use the simple Collection Date Calculator to work out the first two premium collection dates.
See evidence status – if new evidence has been requested, the date it was requested, and if there are any outstanding actions.
- Download acceptance terms documents.
- Download policy documents when a policy is live.
- Once a policy starts, or if an application hasn’t progressed, updates won’t be shown. They’ll remain visible in your dashboard for 3 months.
- It’s available 24/7 and refreshed every 15 minutes – ensuring you have the most up-to-date application information any time of the day, every day.
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Protection Progress Hub video
A walkthrough demonstration: How to access and use the Hub
Key documents
Here you can download our Protection Progress Hub quick guide on tracking your online Protection applications. You can also find additional documents in our document library.Your questions, answered
What does Plan Ref mean?
What does the stage column show?
How up-to-date is the Protection Progress Hub?
How do I get a more detailed view of an application?
Let's talk
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