Support from Maggie’s cancer charity
Since 2020, LV= has been working with Maggie’s, a charity offering emotional and practical support for people living with cancer.
Second opinion gives access to specialists to review diagnosis, clarify unanswered questions and help understand treatment options.
LV= Doctor Services
Included as standard on all protection policies, gives access to six expert medical services, all available through a convenient app including:
- Remote GP 24/7 – appointments around the clock for every day health concerns through to serious conditions. The service is, for example, used for enquiries about skin conditions and moles. Doctor Services has now been extended to include spouses and partners of policyholders (provided they live together at the same address as the policyholder).
- 16-23 member help line: Through our 16-23 helpline, we're able to support children in full-time education as they come to terms with any worries they might have.
Member Support Fund
Those in exceptionally hard circumstances can apply for additional financial support through the LV= Member Support Fund.
LV= Member Care Line
Free and unlimited access to a 24/7 Member Care Line, including health and counselling services. This is operated by qualified professionals who can provide expert support and guidance when it's needed most. This could include advice on their medical condition, coping with the loss of a loved one or coming to terms with their medical diagnosis.