What is a phishing scam?
A phishing attack is when a scammer sends a fake email that seems authentic. The email will often seemingly come from a familiar source such as business, colleague or industry body. They may also look very convincing, using the same formats and graphics from legitimate communications. The email may ask you to confirm personal information such as a password, or prompt to you open an attachment that will infect your computer with a virus or malware.
Unfortunately, scammers are taking advantage of people’s anxiety surrounding the outbreak of COVID-19. It’s more important than ever to be on the lookout for scams and protect both yourself and your clients.
What should you and your clients be looking out for?
Be wary of anything that asks for personal details. Don’t share any personal information that could be used to access your accounts. When you receive anything that asks for this information, stop and ask yourself what someone might be able to do with this data – no matter how simple it may seem.
There have been some specific cases of financial advisers being targeted by scammers. Earlier in 2020 there were reports of a ‘very realistic’ phishing email sent by scammers pretending to be the FCA.*
Scam phone calls
It’s also important to never respond to unsolicited calls that ask for personal or financial details. If you’re unsure whether a call is genuine its best to take the caller’s name, hang up and ring the company back via their main switchboard number.
Fighting financial crime
Here at LV= we have a team that fights financial crime. Learn more about how we are fighting financial crime on our customer website.
*MoneyMarketing - IFAs sound alarm over FCA phishing email